Customer Service Representative Jobs in Minooka, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Romeoville, IL (14 miles from Minooka, IL)
- 5 days ago
- Romeoville, IL (14 miles from Minooka, IL)
- 5 days ago
Track & Trace Coordinator (Part-Time) Location: Romeoville, IL Industry: Distribution Pay: $20/hour About Our Client: Addison Group is working with our client, a well-established distribution...
Warehouse Administrative Assistant 1st Shift
- Naperville, IL (21 miles from Minooka, IL)
- 30+ days ago
- Naperville, IL (21 miles from Minooka, IL)
- 30+ days ago
Ryder is immediately hiring a Permanent Full Time Customer Service Coordinator in Naperville, Illinois Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Schedule: Day Shift Monday - Friday...
- Romeoville, IL (14 miles from Minooka, IL)
- 30+ days ago
- Romeoville, IL (14 miles from Minooka, IL)
- 30+ days ago
ProLogistix is currently hiring 2nd shift Logistics Coordinator in Romeoville, IL Temp to Hire position! Shift Schedule: Tuesday- Saturday 2pm-10pm (Sat morning shift hours) Must be available to...
- Romeoville, IL (14 miles from Minooka, IL)
- 90+ days ago
- Romeoville, IL (14 miles from Minooka, IL)
- 90+ days ago
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute...
Summer Day Camp Logistics Coordinator
- Naperville, IL (21 miles from Minooka, IL)
- 90+ days ago
- Naperville, IL (21 miles from Minooka, IL)
- 90+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Demographic Data for Minooka, IL
Moving to Minooka, IL? Find some basic demographic data about Minooka, IL below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Minooka, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Minooka, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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