Customer Service Representative Jobs in Highwood, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Release Operations - Import Agent II
- Chicago, IL (22 miles from Highwood, IL)
- 7 hours ago
- Chicago, IL (22 miles from Highwood, IL)
- 7 hours ago
Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international...
- Chicago, IL (22 miles from Highwood, IL)
- 4 days ago
- Chicago, IL (22 miles from Highwood, IL)
- 4 days ago
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
- Bensenville, IL (18 miles from Highwood, IL)
- 5 days ago
- Bensenville, IL (18 miles from Highwood, IL)
- 5 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote Work- Gurnee, IL (13 miles from Highwood, IL)
- 6 days ago
- Gurnee, IL (13 miles from Highwood, IL)
- 6 days ago
Generates Bills of Lading. Ensures that all customer shipping documentation requirements indicated on the packing lists are complete. Assists with other tasks as assigned by Supervisor....
- Libertyville, IL (8 miles from Highwood, IL)
- 8 days ago
- Libertyville, IL (8 miles from Highwood, IL)
- 8 days ago
Logistics Coordinator Our client in the Waukegan area is seeking a Logistics Coordinator to join their team! Be a part of a growing environment with an established company who is a premier...
- Winthrop Harbor, IL (18 miles from Highwood, IL)
- 10 days ago
- Winthrop Harbor, IL (18 miles from Highwood, IL)
- 10 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
Patient Logistics Coordinator - AZ
- Chicago, IL (22 miles from Highwood, IL)
- 10 days ago
- Chicago, IL (22 miles from Highwood, IL)
- 10 days ago
Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 7 days **Responsibilities** This is an onsite position in our Phoenix, AZ Command Center for a transfer center...
SBM Materials & Logistics Coordinator
- Glenview, IL (8 miles from Highwood, IL)
- 11 days ago
- Glenview, IL (8 miles from Highwood, IL)
- 11 days ago
Job Description Under the direction and supervis ion of the SBM Program Lead, the SBM Materials and Logistics Manager responsible for ordering, supplying, receipt, storage, and handling of all raw...
- Bensenville, IL (18 miles from Highwood, IL)
- 13 days ago
- Bensenville, IL (18 miles from Highwood, IL)
- 13 days ago
Transportation Clerk [Bensenville, IL, 60106] | 2025-05-28 14:19:20 Easy Apply Test Job Description Position Title: Transportation Clerk Duration: 03 Months with possibility of extension Location:...
SAP Warehouse Administrative Assistant
- Morton Grove, IL (11 miles from Highwood, IL)
- 16 days ago
- Morton Grove, IL (11 miles from Highwood, IL)
- 16 days ago
Duration: 12 months** **Description:** **Data Entry and Documentation:** + Maintain accurate and up-to-date records of inventory, shipments, and warehouse activities. + Process shipping orders,...
International Operations Agent II
- Itasca, IL (19 miles from Highwood, IL)
- 21 days ago
- Itasca, IL (19 miles from Highwood, IL)
- 21 days ago
at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent II ID de empleo 2025-5497 Categoria Freight Forwarding Tipo de Posicion Regular a...
- Itasca, IL (19 miles from Highwood, IL)
- 30+ days ago
- Itasca, IL (19 miles from Highwood, IL)
- 30+ days ago
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Itasca, IL, and...
International Operations Agent - Ocean Export
- Itasca, IL (19 miles from Highwood, IL)
- 45+ days ago
- Itasca, IL (19 miles from Highwood, IL)
- 45+ days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Procurement & Logistics Coordinator
- Chicago, IL (22 miles from Highwood, IL)
- 60+ days ago
- Chicago, IL (22 miles from Highwood, IL)
- 60+ days ago
Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply...
Air Logistics Customer Care Specialist
- Chicago, IL (22 miles from Highwood, IL)
- 60+ days ago
- Chicago, IL (22 miles from Highwood, IL)
- 60+ days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Customer Care...
Demographic Data for Highwood, IL
Moving to Highwood, IL? Find some basic demographic data about Highwood, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highwood, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Highwood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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