Customer Service Representative Jobs in Harvey, IL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 18 Jobs

Logistics Coordinator - Transportation

  • Woodridge, IL (21 miles from Harvey, IL)
  • 3 days ago
  • Woodridge, IL (21 miles from Harvey, IL)
  • 3 days ago

Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. 3rd Shift...

Transportation Clerk (3rd Shift)

  • University Park, IL (10 miles from Harvey, IL)
  • 11 days ago
  • University Park, IL (10 miles from Harvey, IL)
  • 11 days ago

Transportation Clerk (3rd Shift) Salary Range: $50752.0 - $76128.0 Salary Max: 76,128.00 USD Req Id: 1431 Workplace Type: On-Site Job Shift: 3rd Brand: Central Steel & Wire Job Location: CSW -...

Logistics Coordinator

  • Chicago, IL (20 miles from Harvey, IL)
  • 14 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 14 days ago

Logistics Coordinator REFER A FRIEND LaSalle Network is seeking a Logistics Coordinator for a second-shift operations support role in Chicago. This role is all about real-time updates,...

Second Shift Logistics Coordinator

  • Chicago, IL (20 miles from Harvey, IL)
  • 14 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 14 days ago

Second Shift Logistics Coordinator REFER A FRIEND LaSalle Network is partnering with a global logistics powerhouse in search of a Second Shift Logistics Coordinator to join their downtown Chicago...

Tour Logistics Coordinator

  • Chicago, IL (20 miles from Harvey, IL)
  • 14 days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 14 days ago

Tour Logistics Coordinator REFER A FRIEND LaSalle Network has partnered with a travel company that has focused on group and individual travel itineraries for over 20 years. We are looking to hire...

Logistics Coordinator

  • Burr Ridge, IL (17 miles from Harvey, IL)
  • 21 days ago
  • Burr Ridge, IL (17 miles from Harvey, IL)
  • 21 days ago

Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....

Logistics Coordinator

  • Downers Grove, IL (23 miles from Harvey, IL)
  • 23 days ago
  • Downers Grove, IL (23 miles from Harvey, IL)
  • 23 days ago

Maintain and optimize logistics schedules, shipment calendars, and Bills of Lading/transfer paperwork with accuracy and timeliness....

Logistics Coordinator

  • Oak Brook, IL (19 miles from Harvey, IL)
  • 24 days ago
  • Oak Brook, IL (19 miles from Harvey, IL)
  • 24 days ago

Job Summary The position of Final Mile Logistics Coordinator is responsible for handling all orders, routing, deliveries, installations, and communication with assigned locations. The Logistics...

Logistics Coordinator

  • Melrose Park, IL (22 miles from Harvey, IL)
  • 24 days ago
  • Melrose Park, IL (22 miles from Harvey, IL)
  • 24 days ago

Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...

Support & Logistics Coordinator - Perioperative Services

  • Melrose Park, IL (22 miles from Harvey, IL)
  • 30+ days ago
  • Melrose Park, IL (22 miles from Harvey, IL)
  • 30+ days ago

Employment Type: Part time Shift: Day Shift Description: The Position will be Part Time on Day Shift. The Coordinator of OR Support and Logistics is responsible for supervision of service areas...

Logistics Coordinator II

  • Harvey, IL
  • 30+ days ago
  • Harvey, IL
  • 30+ days ago

Knowledge of Bill of Ladings, T&Ms, and Manifests. Attentive to details and possess time management skills. Familiar with Fleet assignment....

Senior Patient Logistics Coordinator - AZ

  • Chicago, IL (20 miles from Harvey, IL)
  • 30+ days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 30+ days ago

Senior Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 8 days **Responsibilities** While this position provides patient logistics services to the patients of...

Customer Logistics Coordinator

  • Chicago, IL (20 miles from Harvey, IL)
  • 45+ days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 45+ days ago

Program Manager Full Time St. Charles, MO, US 4 days ago Requisition ID: 1112 Salary Range: $80,000.00 To $95,000.00 Annually Job Summary This role will work alongside other Program Managers and...

Logistics Coordinator

  • Romeoville, IL (22 miles from Harvey, IL)
  • 45+ days ago
  • Romeoville, IL (22 miles from Harvey, IL)
  • 45+ days ago

Track & Trace Coordinator (Part-Time) Location: Romeoville, IL Industry: Distribution Pay: $20/hour About Our Client: Addison Group is working with our client, a well-established distribution...

Release Operations - Import Agent II

  • Chicago, IL (20 miles from Harvey, IL)
  • 60+ days ago
  • Chicago, IL (20 miles from Harvey, IL)
  • 60+ days ago

freight forwarding/global supply chain management, warehousing/distribution, and ground transportation)....

Demographic Data for Harvey, IL

Moving to Harvey, IL? Find some basic demographic data about Harvey, IL below.


Local
National
24,114
369
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Harvey, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Harvey, IL offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Harvey, IL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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