Customer Service Representative Jobs in Grayslake, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Arlington Heights, IL (15 miles from Grayslake, IL)
- 1 day ago
- Arlington Heights, IL (15 miles from Grayslake, IL)
- 1 day ago
Job Description Summary The Logistics Coordinator is responsible for executing on shipments, reporting transportation metrics, identifying trends across global transportation methods and...
- Trevor, WI (14 miles from Grayslake, IL)
- 2 days ago
- Trevor, WI (14 miles from Grayslake, IL)
- 2 days ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Highland Park, IL (16 miles from Grayslake, IL)
- 6 days ago
- Highland Park, IL (16 miles from Grayslake, IL)
- 6 days ago
of lading Quote and coordinate shipments via truck, sea, and air Review carrier invoices Send timely updates of shipment status and keep related parties abreast of any changes Create FedEx / DHL labels...
- Riverwoods, IL (14 miles from Grayslake, IL)
- 10 days ago
- Riverwoods, IL (14 miles from Grayslake, IL)
- 10 days ago
Logistics Coordinator Hybrid Job searching is a lot better with someone in your corner. Hi Kelly Professional & Industrial is seeking a Logistics Coordinator to work at a premier client in...
- Northbrook, IL (18 miles from Grayslake, IL)
- 30+ days ago
- Northbrook, IL (18 miles from Grayslake, IL)
- 30+ days ago
Work Environment This position offers a hybrid schedule based in Deerfield, IL, with required onsite days on Tuesdays and Wednesdays and an optional third onsite day. Remote work is available for...
- Des Plaines, IL (21 miles from Grayslake, IL)
- 30+ days ago
- Des Plaines, IL (21 miles from Grayslake, IL)
- 30+ days ago
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Inventory Logistics Coordinator
- Wheeling, IL (15 miles from Grayslake, IL)
- 30+ days ago
- Wheeling, IL (15 miles from Grayslake, IL)
- 30+ days ago
37659 | Inventory Logistics Coordinator Other Area(s) Job Description Job Title: Inventory Logistics Coordinator Location: Wheeling, IL Pay Range: $50K-$55K (Based on experience & qualifications)...
Transportation Clerk - Sysco Chicago (R206350)
- Des Plaines, IL (21 miles from Grayslake, IL)
- 30+ days ago
- Des Plaines, IL (21 miles from Grayslake, IL)
- 30+ days ago
Job Description: Company: US0024 Sysco Chicago, Inc. Sales Territory: None Zip Code: 60016 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance...
- Elk Grove Village, IL (22 miles from Grayslake, IL)
- 30+ days ago
- Elk Grove Village, IL (22 miles from Grayslake, IL)
- 30+ days ago
Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution...
Demographic Data for Grayslake, IL
Moving to Grayslake, IL? Find some basic demographic data about Grayslake, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Grayslake, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Grayslake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »