Customer Service Representative Jobs in Glenview, IL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 16 Jobs

Release Operations - Import Agent II

  • Chicago, IL (14 miles from Glenview, IL)
  • 6 hours ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 6 hours ago

Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international...

Logistics Coordinator

  • Chicago, IL (14 miles from Glenview, IL)
  • 4 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 4 days ago

CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....

Ocean Import Agent

  • Bensenville, IL (10 miles from Glenview, IL)
  • 5 days ago
  • Bensenville, IL (10 miles from Glenview, IL)
  • 5 days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Remote Work

Logistics Coordinator

  • Gurnee, IL (21 miles from Glenview, IL)
  • 6 days ago
  • Gurnee, IL (21 miles from Glenview, IL)
  • 6 days ago

Generates Bills of Lading. Ensures that all customer shipping documentation requirements indicated on the packing lists are complete. Assists with other tasks as assigned by Supervisor....

Logistics Coordinator

  • Libertyville, IL (15 miles from Glenview, IL)
  • 8 days ago
  • Libertyville, IL (15 miles from Glenview, IL)
  • 8 days ago

Logistics Coordinator Our client in the Waukegan area is seeking a Logistics Coordinator to join their team! Be a part of a growing environment with an established company who is a premier...

Logistics Coordinator

  • Lake Forest, IL (11 miles from Glenview, IL)
  • 9 days ago
  • Lake Forest, IL (11 miles from Glenview, IL)
  • 9 days ago

Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....

Patient Logistics Coordinator - AZ

  • Chicago, IL (14 miles from Glenview, IL)
  • 10 days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 10 days ago

Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 7 days **Responsibilities** This is an onsite position in our Phoenix, AZ Command Center for a transfer center...

SBM Materials & Logistics Coordinator

  • Glenview, IL
  • 11 days ago
  • Glenview, IL
  • 11 days ago

Job Description Under the direction and supervis ion of the SBM Program Lead, the SBM Materials and Logistics Manager responsible for ordering, supplying, receipt, storage, and handling of all raw...

Transportation Clerk

  • Bensenville, IL (10 miles from Glenview, IL)
  • 13 days ago
  • Bensenville, IL (10 miles from Glenview, IL)
  • 13 days ago

Transportation Clerk [Bensenville, IL, 60106] | 2025-05-28 14:19:20 Easy Apply Test Job Description Position Title: Transportation Clerk Duration: 03 Months with possibility of extension Location:...

SAP Warehouse Administrative Assistant

  • Morton Grove, IL (3 miles from Glenview, IL)
  • 16 days ago
  • Morton Grove, IL (3 miles from Glenview, IL)
  • 16 days ago

Duration: 12 months** **Description:** **Data Entry and Documentation:** + Maintain accurate and up-to-date records of inventory, shipments, and warehouse activities. + Process shipping orders,...

International Operations Agent II

  • Itasca, IL (12 miles from Glenview, IL)
  • 21 days ago
  • Itasca, IL (12 miles from Glenview, IL)
  • 21 days ago

at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent II ID de empleo 2025-5497 Categoria Freight Forwarding Tipo de Posicion Regular a...

Logistics Coordinator

  • Downers Grove, IL (21 miles from Glenview, IL)
  • 21 days ago
  • Downers Grove, IL (21 miles from Glenview, IL)
  • 21 days ago

Logistics Coordinator Logistics/Transportation Downers Grove, Illinois Added - May-22-2025 Contract/Temp Our client, an international consumer electronics corporation, seeks a Logistics...

Logistics Coordinator

  • Itasca, IL (12 miles from Glenview, IL)
  • 30+ days ago
  • Itasca, IL (12 miles from Glenview, IL)
  • 30+ days ago

Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Itasca, IL, and...

International Operations Agent - Ocean Export

  • Itasca, IL (12 miles from Glenview, IL)
  • 45+ days ago
  • Itasca, IL (12 miles from Glenview, IL)
  • 45+ days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Procurement & Logistics Coordinator

  • Chicago, IL (14 miles from Glenview, IL)
  • 60+ days ago
  • Chicago, IL (14 miles from Glenview, IL)
  • 60+ days ago

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply...

Demographic Data for Glenview, IL

Moving to Glenview, IL? Find some basic demographic data about Glenview, IL below.


Local
National
55,774
2,059
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Glenview, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Glenview, IL offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Glenview, IL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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