Customer Service Representative Jobs in Elk Grove Village, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
International Operations Agent
- Itasca, IL (3 miles from Elk Grove Village, IL)
- 13 hours ago
- Itasca, IL (3 miles from Elk Grove Village, IL)
- 13 hours ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Logistics Coordinator - Transportation
- North Aurora, IL (23 miles from Elk Grove Village, IL)
- 14 hours ago
- North Aurora, IL (23 miles from Elk Grove Village, IL)
- 14 hours ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
International Air Import Agent
- Mount Prospect, IL (5 miles from Elk Grove Village, IL)
- 1 day ago
- Mount Prospect, IL (5 miles from Elk Grove Village, IL)
- 1 day ago
Position: International Air Import Agent Core Responsibilities & Duties: Coordinate the transportation of goods by air Prepare and process required documentation for International Import...
International Air Export Agent
- Mount Prospect, IL (5 miles from Elk Grove Village, IL)
- 1 day ago
- Mount Prospect, IL (5 miles from Elk Grove Village, IL)
- 1 day ago
Position: Export Agent Core Responsibilities & Duties: Coordinate the transportation of goods by air or ocean Prepare and process required documentation for International Export Transportation...
Customer Logistics Coordinator
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 1 day ago
Program Manager Full Time St. Charles, MO, US 4 days ago Requisition ID: 1112 Salary Range: $80,000.00 To $95,000.00 Annually Job Summary This role will work alongside other Program Managers and...
- Itasca, IL (3 miles from Elk Grove Village, IL)
- 3 days ago
- Itasca, IL (3 miles from Elk Grove Village, IL)
- 3 days ago
Looking for a Logistics Coordinator position in the Itasca area that will play a crucial role in coordinating and optimizing the movement of consumer durable goods across international borders....
Assistant Logistics Coordinator
- Lake Zurich, IL (13 miles from Elk Grove Village, IL)
- 4 days ago
- Lake Zurich, IL (13 miles from Elk Grove Village, IL)
- 4 days ago
This job was posted by : For more information, please see: Assistant Logistics Coordinator: Admin support logistics dpmt. Run daily shipping log, distribute, enter tracking into ERP system,...
- Bensenville, IL (4 miles from Elk Grove Village, IL)
- 8 days ago
- Bensenville, IL (4 miles from Elk Grove Village, IL)
- 8 days ago
Ocean Export Agent Job Description In this role, you will ensure the timely and accurate movement of freight and information, while delivering exceptional customer service within the Ocean Export...
Release Operations - Import Agent II
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 18 days ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 18 days ago
Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international...
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 22 days ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 22 days ago
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
- Bensenville, IL (4 miles from Elk Grove Village, IL)
- 23 days ago
- Bensenville, IL (4 miles from Elk Grove Village, IL)
- 23 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote Work- Libertyville, IL (18 miles from Elk Grove Village, IL)
- 26 days ago
- Libertyville, IL (18 miles from Elk Grove Village, IL)
- 26 days ago
Logistics Coordinator Our client in the Waukegan area is seeking a Logistics Coordinator to join their team! Be a part of a growing environment with an established company who is a premier...
Patient Logistics Coordinator - AZ
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 28 days ago
- Chicago, IL (18 miles from Elk Grove Village, IL)
- 28 days ago
Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 7 days **Responsibilities** This is an onsite position in our Phoenix, AZ Command Center for a transfer center...
- Bensenville, IL (4 miles from Elk Grove Village, IL)
- 30+ days ago
- Bensenville, IL (4 miles from Elk Grove Village, IL)
- 30+ days ago
Transportation Clerk [Bensenville, IL, 60106] | 2025-05-28 14:19:20 Easy Apply Test Job Description Position Title: Transportation Clerk Duration: 03 Months with possibility of extension Location:...
Warehouse Administrative Assistant 1st Shift
- Naperville, IL (18 miles from Elk Grove Village, IL)
- 30+ days ago
- Naperville, IL (18 miles from Elk Grove Village, IL)
- 30+ days ago
Ryder is immediately hiring a Permanent Full Time Customer Service Coordinator in Naperville, Illinois Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Schedule: Day Shift Monday - Friday...
Demographic Data for Elk Grove Village, IL
Moving to Elk Grove Village, IL? Find some basic demographic data about Elk Grove Village, IL below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Elk Grove Village, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Elk Grove Village, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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