Customer Service Representative Jobs in Des Plaines, IL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Waukegan, IL (21 miles from Des Plaines, IL)
- 5 hours ago
- Waukegan, IL (21 miles from Des Plaines, IL)
- 5 hours ago
Position Responsibilities Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices....
- Itasca, IL (8 miles from Des Plaines, IL)
- 1 day ago
- Itasca, IL (8 miles from Des Plaines, IL)
- 1 day ago
Looking for a Logistics Coordinator position in the Itasca area that will play a crucial role in coordinating and optimizing the movement of consumer durable goods across international borders....
Assistant Logistics Coordinator
- Lake Zurich, IL (13 miles from Des Plaines, IL)
- 2 days ago
- Lake Zurich, IL (13 miles from Des Plaines, IL)
- 2 days ago
This job was posted by : For more information, please see: Assistant Logistics Coordinator: Admin support logistics dpmt. Run daily shipping log, distribute, enter tracking into ERP system,...
- Bensenville, IL (7 miles from Des Plaines, IL)
- 6 days ago
- Bensenville, IL (7 miles from Des Plaines, IL)
- 6 days ago
Ocean Export Agent Job Description In this role, you will ensure the timely and accurate movement of freight and information, while delivering exceptional customer service within the Ocean Export...
Release Operations - Import Agent II
- Chicago, IL (15 miles from Des Plaines, IL)
- 16 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 16 days ago
Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international...
- Chicago, IL (15 miles from Des Plaines, IL)
- 20 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 20 days ago
CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana....
- Bensenville, IL (7 miles from Des Plaines, IL)
- 21 days ago
- Bensenville, IL (7 miles from Des Plaines, IL)
- 21 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote Work- Gurnee, IL (22 miles from Des Plaines, IL)
- 22 days ago
- Gurnee, IL (22 miles from Des Plaines, IL)
- 22 days ago
Generates Bills of Lading. Ensures that all customer shipping documentation requirements indicated on the packing lists are complete. Assists with other tasks as assigned by Supervisor....
- Libertyville, IL (16 miles from Des Plaines, IL)
- 24 days ago
- Libertyville, IL (16 miles from Des Plaines, IL)
- 24 days ago
Logistics Coordinator Our client in the Waukegan area is seeking a Logistics Coordinator to join their team! Be a part of a growing environment with an established company who is a premier...
Patient Logistics Coordinator - AZ
- Chicago, IL (15 miles from Des Plaines, IL)
- 26 days ago
- Chicago, IL (15 miles from Des Plaines, IL)
- 26 days ago
Patient Logistics Coordinator - AZ CommonSpirit Health Phoenix, AZ 85067 Posted 7 days **Responsibilities** This is an onsite position in our Phoenix, AZ Command Center for a transfer center...
SBM Materials & Logistics Coordinator
- Glenview, IL (3 miles from Des Plaines, IL)
- 27 days ago
- Glenview, IL (3 miles from Des Plaines, IL)
- 27 days ago
Job Description Under the direction and supervis ion of the SBM Program Lead, the SBM Materials and Logistics Manager responsible for ordering, supplying, receipt, storage, and handling of all raw...
- Bensenville, IL (7 miles from Des Plaines, IL)
- 29 days ago
- Bensenville, IL (7 miles from Des Plaines, IL)
- 29 days ago
Transportation Clerk [Bensenville, IL, 60106] | 2025-05-28 14:19:20 Easy Apply Test Job Description Position Title: Transportation Clerk Duration: 03 Months with possibility of extension Location:...
Warehouse Administrative Assistant 1st Shift
- Naperville, IL (23 miles from Des Plaines, IL)
- 30+ days ago
- Naperville, IL (23 miles from Des Plaines, IL)
- 30+ days ago
Ryder is immediately hiring a Permanent Full Time Customer Service Coordinator in Naperville, Illinois Warehouse Positions Pay Weekly Hourly Pay $19.00 per hour Schedule: Day Shift Monday - Friday...
International Operations Agent II
- Itasca, IL (8 miles from Des Plaines, IL)
- 30+ days ago
- Itasca, IL (8 miles from Des Plaines, IL)
- 30+ days ago
at AIT Worldwide Logistics in Itasca, Illinois, United States Job Description International Operations Agent II ID de empleo 2025-5497 Categoria Freight Forwarding Tipo de Posicion Regular a...
- Downers Grove, IL (18 miles from Des Plaines, IL)
- 30+ days ago
- Downers Grove, IL (18 miles from Des Plaines, IL)
- 30+ days ago
Logistics Coordinator Logistics/Transportation Downers Grove, Illinois Added - May-22-2025 Contract/Temp Our client, an international consumer electronics corporation, seeks a Logistics...
Demographic Data for Des Plaines, IL
Moving to Des Plaines, IL? Find some basic demographic data about Des Plaines, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Des Plaines, IL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Des Plaines, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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