Customer Service Representative Jobs in Senoia, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Fayetteville, GA (15 miles from Senoia, GA)
- 18 days ago
- Fayetteville, GA (15 miles from Senoia, GA)
- 18 days ago
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
Inspection Logistics Coordinator
- Newnan, GA (16 miles from Senoia, GA)
- 24 days ago
- Newnan, GA (16 miles from Senoia, GA)
- 24 days ago
The Inspection Logistics Coordinator (ILC) requires an understanding of logistics, must be able to evaluate complex data sets and determine the best course of action with regards to scheduling and...
Inspection & Logistics Coordinator
- Peachtree City, GA (7 miles from Senoia, GA)
- 27 days ago
- Peachtree City, GA (7 miles from Senoia, GA)
- 27 days ago
Start your new career as an Inspection & Logistics Coordinator with MAU at our client in Atlanta, GA (relocating to Peachtree City, GA). As an Inspection & Logistics Coordinator, you will support...
Regional International Operations Agent
- Union City, GA (20 miles from Senoia, GA)
- 28 days ago
- Union City, GA (20 miles from Senoia, GA)
- 28 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Demographic Data for Senoia, GA
Moving to Senoia, GA? Find some basic demographic data about Senoia, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Senoia, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Senoia, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- AS/400
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Regulations
- Inventory Management
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »