Customer Service Representative Jobs in Georgia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Office of Procurement, FEP022 Purchase/Procurement Agent 3 (Procurement Sourcing Specialist 2) PG-K
- Atlanta, GA
- 18 hours ago
- Atlanta, GA
- 18 hours ago
STATE PROFILE SUMMARY: Under broad supervision, provides in-depth research and analytical support for a complex category in a variety of procurement activities, and/or leads a less-complex...
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
Under general supervision, provides professional level category support in a variety of procurement activities. Participates in on-going category and vendor performance management. Utilizes tools...
[] A Global Logistics Coordinator is needed in LaGrange, Georgia....
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
JOIN THE TEAM! Hammond Services is growing, and we are looking for a qualified Logistics Coordinator who wants to grow with us! We are a family owned and operated business that has been serving...
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
Transportation Clerk I#25-61172 Mcdonough, GA All On-site Job Description Import Freight Forwarding experience Demonstrated knowledge and experience in operational clearance of import shipments...
Communicate with other departments such as customs brokerage and warehouse....
As a Logistics Coordinator at TransOva, part of the URUS group, you will play a critical role in managing the logistics and execution of import and export processes for third-party semen and...
The Inspection Logistics Coordinator (ILC) requires an understanding of logistics, must be able to evaluate complex data sets and determine the best course of action with regards to scheduling and...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Start your new career as an Inspection & Logistics Coordinator with MAU at our client in Atlanta, GA (relocating to Peachtree City, GA). As an Inspection & Logistics Coordinator, you will support...
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Georgia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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