Customer Service Representative Jobs in Georgia

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 28 Jobs

Customer Service Agent, Logistics

  • Atlanta, GA
  • 10 hours ago
  • Atlanta, GA
  • 10 hours ago

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of...

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...

Logistics coordinator (Korean / English Bilingual)

  • Dalton, GA
  • 3 days ago
  • Dalton, GA
  • 3 days ago

Maintain organized records of bills of lading, packing slips, and other shipping documentation. 4....

Logistics Coordinator (Monday - Friday 10AM - 7PM)

  • Kennesaw, GA
  • 5 days ago
  • Kennesaw, GA
  • 5 days ago

Company Overview Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons’...

Logistics Coordinator

  • Newnan, GA
  • 5 days ago
  • Newnan, GA
  • 5 days ago

Randstad has an IMMEDIATE need for someone with good customer relations and professional communication skills. The ideal person has a customer service mindset, positive attitude and willing to...

Senior Import Agent

  • Atlanta, GA
  • 6 days ago
  • Atlanta, GA
  • 6 days ago

Communicate with other departments such as customs brokerage and warehouse....

Order Processing Clerk - Own Brands (Atlanta, GA)

  • Lithia Springs, GA
  • 7 days ago
  • Lithia Springs, GA
  • 7 days ago

As an Ordering Process Clerk, you will be responsible for entering and processing purchase orders tied to our Bunzl Own Brand business. In addition to data entry, clerical and customer service...

Warehouse & Logistics Coordinator

  • Duluth, GA
  • 8 days ago
  • Duluth, GA
  • 8 days ago

This role requires collaboration with logistics technicians, customer service representatives, and external service providers to ensure timely and accurate product flow....

Logistics Coordinator

  • Palmetto, GA
  • 8 days ago
  • Palmetto, GA
  • 8 days ago

syncreon by DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and...

Air Import Agent I

  • College Park, GA
  • 9 days ago
  • College Park, GA
  • 9 days ago

Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution...

Air Export Agent I

  • College Park, GA
  • 9 days ago
  • College Park, GA
  • 9 days ago

Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....

RMA Logistics Coordinator

  • Peachtree Corners, GA
  • 16 days ago
  • Peachtree Corners, GA
  • 16 days ago

Our client, a leader in logistics and supply chain management, is seeking an RMA Logistics Coordinator to join their team. As an RMA Logistics Coordinator, you will be part of the Service...

Recruitment Logistics Coordinator

  • Savannah, GA
  • 18 days ago
  • Savannah, GA
  • 18 days ago

As a recruitment logistics coordinator, you will work from a strategic plan built in collaboration with the recruitment management team to contact schools and organizations on behalf of admission...

Logistics Coordinator

  • Lawrenceville, GA
  • 19 days ago
  • Lawrenceville, GA
  • 19 days ago

un Logistics Coordinator (Lawrenceville) 2875 University Pkwy compensation: $750-$950 Job Title: Logistics Coordinator Company: Million Mile Motors Job Type: Full Time Job Description: We are...

Entry Level Logistics Coordinator

  • Peachtree City, GA
  • 21 days ago
  • Peachtree City, GA
  • 21 days ago

Randstad in Peachtree City is looking for an immediate hire for a customer in Fayette County. This position is temp to hire for the right person and is supporting customers in the manufacturing...

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Georgia offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Georgia
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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