Customer Service Representative Jobs in Georgia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
Transportation Clerk I#25-61172 Mcdonough, GA All On-site Job Description Import Freight Forwarding experience Demonstrated knowledge and experience in operational clearance of import shipments...
Communicate with other departments such as customs brokerage and warehouse....
As a Logistics Coordinator at TransOva, part of the URUS group, you will play a critical role in managing the logistics and execution of import and export processes for third-party semen and...
Logistics Coordinator (Monday - Friday, 9:30AM - 6:30PM)
- Kennesaw, GA
- 7 days ago
- Kennesaw, GA
- 7 days ago
Logistics Coordinator (Monday - Friday, 9:30AM - 6:30PM) Artivion United States, Georgia, Kennesaw 1655 Roberts Boulevard (Show on map) Jun 05, 2025 Description Company Overview: Headquartered in...
The Inspection Logistics Coordinator (ILC) requires an understanding of logistics, must be able to evaluate complex data sets and determine the best course of action with regards to scheduling and...
Are you ready for whats next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform...
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Summary The Logistics Coordinator will be responsible for managing all aspects of verifying and processing orders through pick up, delivery, detention, OSD, returns to completion of the order....
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Start your new career as an Inspection & Logistics Coordinator with MAU at our client in Atlanta, GA (relocating to Peachtree City, GA). As an Inspection & Logistics Coordinator, you will support...
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Prepare, review, and maintain shipping documents such as commercial invoices, bills of lading and airbills, ensuring accurate record-keeping....
accounts and provide exceptional customer support- Handle air and ocean import operations, including customs clearance requests, shipping arrangements, data entry, and document management- Arrange drayage...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Georgia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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