Customer Service Representative Jobs in Georgia
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
DC Transportation Clerk Shift: Onsite Monday-Friday, 8:00am-4:30pm The DC Transportation Coordinator is a key member of the team responsible for delivering our customer’s orders on-time and in...
syncreon by DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and...
Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....
MUST call for phone screen to be considered Chris at ... 32.00 Per Hour Mon-Fri 6AM-2:30PM | Mon-Fri 2PM-10:30PM Manage parts and inventory for a AVO company, supporting spare parts readiness and...
Verify delivery documentation including bills of lading, manifests, and receipts. Support drivers with troubleshooting and provide guidance on transportation procedures....
Job Details Job Location: 1001 Industrial Parkway McDonough - McDonough, GA Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Shift: Day...
Ace Electric's Mission is to Identify, Hire, Train and Retain the Very Best People! Could that be you? Join the Ace Electric team for opportunities to work with the best team and build your career...
Company Overview: Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons’...
Colonial Transportation Solutions, Inc.’s (CTS) mission is to be a premier transportation and logistics service provider while emphasizing the development of outstanding team members. We set the...
Customer Service - Logistics Coordinator Carrollton Plant
- Carrollton, GA
- 15 days ago
- Carrollton, GA
- 15 days ago
Description Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with...
Sr. Logistics Coordinator - Weekend Shift Job Details Nestle Operational Services Worldwide SA
- Fairburn, GA
- 21 days ago
- Fairburn, GA
- 21 days ago
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Maintain organized records of bills of lading, packing slips, and other shipping documentation. Monthly Inventory and Invoicing: Assist in conducting monthly inventory counts and reconciliations....
Overview This position will help identify and initiate tactical and strategic activities with the project supply chain customers, including process execution, and improvement, tracking,...
Understanding of freight forwarding processes, industry regulations, and compliance standards....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Georgia
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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