Customer Service Representative Jobs in Johns Creek, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Marietta, GA (21 miles from Johns Creek, GA)
- 8 days ago
- Marietta, GA (21 miles from Johns Creek, GA)
- 8 days ago
Verify delivery documentation including bills of lading, manifests, and receipts. Support drivers with troubleshooting and provide guidance on transportation procedures....
- Kennesaw, GA (22 miles from Johns Creek, GA)
- 10 days ago
- Kennesaw, GA (22 miles from Johns Creek, GA)
- 10 days ago
Ace Electric's Mission is to Identify, Hire, Train and Retain the Very Best People! Could that be you? Join the Ace Electric team for opportunities to work with the best team and build your career...
Logistics Coordinator I (Onsite - Kennesaw, GA)
- Kennesaw, GA (22 miles from Johns Creek, GA)
- 12 days ago
- Kennesaw, GA (22 miles from Johns Creek, GA)
- 12 days ago
Company Overview: Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons’...
Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....
- Duluth, GA (7 miles from Johns Creek, GA)
- 45+ days ago
- Duluth, GA (7 miles from Johns Creek, GA)
- 45+ days ago
Logistics Coordinator [Duluth, GA, 30096] | 2025-07-07 18:09:24 Job Description Job Title: Logistics Coordinator Contract Period: 1 yr. Working Location: 3575 Koger Blvd, Duluth, GA 30096 (Onsite)...
Transportation Clerk - Transportation Dept
- Suwanee, GA (7 miles from Johns Creek, GA)
- 90+ days ago
- Suwanee, GA (7 miles from Johns Creek, GA)
- 90+ days ago
Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...
Demographic Data for Johns Creek, GA
Moving to Johns Creek, GA? Find some basic demographic data about Johns Creek, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Johns Creek, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Johns Creek, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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