Customer Service Representative Jobs in Griffin, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- McDonough, GA (19 miles from Griffin, GA)
- 4 days ago
- McDonough, GA (19 miles from Griffin, GA)
- 4 days ago
DC Transportation Clerk Shift: Onsite Monday-Friday, 8:00am-4:30pm The DC Transportation Coordinator is a key member of the team responsible for delivering our customer’s orders on-time and in...
- McDonough, GA (19 miles from Griffin, GA)
- 8 days ago
- McDonough, GA (19 miles from Griffin, GA)
- 8 days ago
Job Details Job Location: 1001 Industrial Parkway McDonough - McDonough, GA Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Shift: Day...
- Lake City, GA (20 miles from Griffin, GA)
- 28 days ago
- Lake City, GA (20 miles from Griffin, GA)
- 28 days ago
Contract Logistics/Supply Chain Mgmt Logistics Coordinator Apply now Social Networks Menu Share on Facebook Share on X Share on linkedIn Share via email Download Location USA Career Level...
- Peachtree City, GA (18 miles from Griffin, GA)
- 30+ days ago
- Peachtree City, GA (18 miles from Griffin, GA)
- 30+ days ago
Logistics Coordinator, Truck, Peachtree City, GA** When you join our team as a **Logistics Coordinator, Truck**, you will be responsible for coordinating shipments from Interfor s US and Canadian...
Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality...
- Ellenwood, GA (24 miles from Griffin, GA)
- 90+ days ago
- Ellenwood, GA (24 miles from Griffin, GA)
- 90+ days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained...
Demographic Data for Griffin, GA
Moving to Griffin, GA? Find some basic demographic data about Griffin, GA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Griffin, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Griffin, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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