Customer Service Representative Jobs in Fairburn, GA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Sr. Air Export Agent

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 3 days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 3 days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Logistics Coordinator

  • Fairburn, GA
  • 4 days ago
  • Fairburn, GA
  • 4 days ago

syncreon by DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and...

Air Export Agent I

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 5 days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 5 days ago

Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....

Logistics Coordinator

  • College Park, GA (9 miles from Fairburn, GA)
  • 8 days ago
  • College Park, GA (9 miles from Fairburn, GA)
  • 8 days ago

MUST call for phone screen to be considered Chris at ... 32.00 Per Hour Mon-Fri 6AM-2:30PM | Mon-Fri 2PM-10:30PM Manage parts and inventory for a AVO company, supporting spare parts readiness and...

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...

Air Logistics Customer Care Specialist FA-CC

  • East Point, GA (9 miles from Fairburn, GA)
  • 25 days ago
  • East Point, GA (9 miles from Fairburn, GA)
  • 25 days ago

Understanding of freight forwarding processes, industry regulations, and compliance standards....

Logistics Coordinator

  • Lake City, GA (15 miles from Fairburn, GA)
  • 28 days ago
  • Lake City, GA (15 miles from Fairburn, GA)
  • 28 days ago

Contract Logistics/Supply Chain Mgmt Logistics Coordinator Apply now Social Networks Menu Share on Facebook Share on X Share on linkedIn Share via email Download Location USA Career Level...

Air Logistics Customer Care Specialist

  • East Point, GA (9 miles from Fairburn, GA)
  • 30+ days ago
  • East Point, GA (9 miles from Fairburn, GA)
  • 30+ days ago

Understanding of freight forwarding processes, industry regulations, and compliance standards....

Logistics Coordinator, Truck

  • Peachtree City, GA (13 miles from Fairburn, GA)
  • 30+ days ago
  • Peachtree City, GA (13 miles from Fairburn, GA)
  • 30+ days ago

Logistics Coordinator, Truck, Peachtree City, GA** When you join our team as a **Logistics Coordinator, Truck**, you will be responsible for coordinating shipments from Interfor s US and Canadian...

Senior Import Agent

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 60+ days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 60+ days ago

Communicate with other departments such as customs brokerage and warehouse....

International Operations Agent

  • Atlanta, GA (16 miles from Fairburn, GA)
  • 60+ days ago
  • Atlanta, GA (16 miles from Fairburn, GA)
  • 60+ days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Air Import Agent I

  • College Park, GA (9 miles from Fairburn, GA)
  • 60+ days ago
  • College Park, GA (9 miles from Fairburn, GA)
  • 60+ days ago

Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution...

Ocean Import Agent

  • Ellenwood, GA (20 miles from Fairburn, GA)
  • 90+ days ago
  • Ellenwood, GA (20 miles from Fairburn, GA)
  • 90+ days ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained...

Demographic Data for Fairburn, GA

Moving to Fairburn, GA? Find some basic demographic data about Fairburn, GA below.


Local
National
42,518
582
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fairburn, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Fairburn, GA offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fairburn, GA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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