Customer Service Representative Jobs in East Point, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Fayetteville, GA (13 miles from East Point, GA)
- 3 days ago
- Fayetteville, GA (13 miles from East Point, GA)
- 3 days ago
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
- Atlanta, GA (7 miles from East Point, GA)
- 7 days ago
- Atlanta, GA (7 miles from East Point, GA)
- 7 days ago
Communicate with other departments such as customs brokerage and warehouse....
International Operations Agent
- Atlanta, GA (7 miles from East Point, GA)
- 9 days ago
- Atlanta, GA (7 miles from East Point, GA)
- 9 days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Inspection & Logistics Coordinator
- Peachtree City, GA (20 miles from East Point, GA)
- 12 days ago
- Peachtree City, GA (20 miles from East Point, GA)
- 12 days ago
Start your new career as an Inspection & Logistics Coordinator with MAU at our client in Atlanta, GA (relocating to Peachtree City, GA). As an Inspection & Logistics Coordinator, you will support...
Regional International Operations Agent
- Union City, GA (8 miles from East Point, GA)
- 13 days ago
- Union City, GA (8 miles from East Point, GA)
- 13 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Global Logistics Coordinator (Part Time)
- Tucker, GA (19 miles from East Point, GA)
- 14 days ago
- Tucker, GA (19 miles from East Point, GA)
- 14 days ago
Prepare, review, and maintain shipping documents such as commercial invoices, bills of lading and airbills, ensuring accurate record-keeping....
Transportation Clerk - 2nd Shift
- Norcross, GA (24 miles from East Point, GA)
- 16 days ago
- Norcross, GA (24 miles from East Point, GA)
- 16 days ago
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
- College Park, GA (2 miles from East Point, GA)
- 17 days ago
- College Park, GA (2 miles from East Point, GA)
- 17 days ago
freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods....
- Ellenwood, GA (12 miles from East Point, GA)
- 22 days ago
- Ellenwood, GA (12 miles from East Point, GA)
- 22 days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained...
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Decatur, GA (12 miles from East Point, GA)
- 90+ days ago
- Decatur, GA (12 miles from East Point, GA)
- 90+ days ago
Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...
- Tucker, GA (19 miles from East Point, GA)
- 90+ days ago
- Tucker, GA (19 miles from East Point, GA)
- 90+ days ago
Base Salary with bonus potential. Purpose: Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. Responsibilities: Drive daily and weekly load count,...
Demographic Data for East Point, GA
Moving to East Point, GA? Find some basic demographic data about East Point, GA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in East Point, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in East Point, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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