Customer Service Representative Jobs in Decatur, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Fayetteville, GA (22 miles from Decatur, GA)
- 4 days ago
- Fayetteville, GA (22 miles from Decatur, GA)
- 4 days ago
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
- McDonough, GA (24 miles from Decatur, GA)
- 4 days ago
- McDonough, GA (24 miles from Decatur, GA)
- 4 days ago
Transportation Clerk I#25-61172 Mcdonough, GA All On-site Job Description Import Freight Forwarding experience Demonstrated knowledge and experience in operational clearance of import shipments...
- Atlanta, GA (5 miles from Decatur, GA)
- 8 days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 8 days ago
Communicate with other departments such as customs brokerage and warehouse....
- Lawrenceville, GA (21 miles from Decatur, GA)
- 8 days ago
- Lawrenceville, GA (21 miles from Decatur, GA)
- 8 days ago
As a Logistics Coordinator at TransOva, part of the URUS group, you will play a critical role in managing the logistics and execution of import and export processes for third-party semen and...
Regional International Operations Agent
- Union City, GA (19 miles from Decatur, GA)
- 13 days ago
- Union City, GA (19 miles from Decatur, GA)
- 13 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Global Logistics Coordinator (Part Time)
- Tucker, GA (7 miles from Decatur, GA)
- 14 days ago
- Tucker, GA (7 miles from Decatur, GA)
- 14 days ago
Prepare, review, and maintain shipping documents such as commercial invoices, bills of lading and airbills, ensuring accurate record-keeping....
Transportation Clerk - 2nd Shift
- Norcross, GA (12 miles from Decatur, GA)
- 17 days ago
- Norcross, GA (12 miles from Decatur, GA)
- 17 days ago
Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal...
- College Park, GA (12 miles from Decatur, GA)
- 18 days ago
- College Park, GA (12 miles from Decatur, GA)
- 18 days ago
freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods....
- Ellenwood, GA (9 miles from Decatur, GA)
- 23 days ago
- Ellenwood, GA (9 miles from Decatur, GA)
- 23 days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained...
- Alpharetta, GA (24 miles from Decatur, GA)
- 24 days ago
- Alpharetta, GA (24 miles from Decatur, GA)
- 24 days ago
Job Details Level : Entry Job Location : CSI Site - Alpharetta, GA Position Type : Full Time Education Level : High School Salary Range : Undisclosed Job Category : Biotech Description About Us...
Air Logistics Customer Care Specialist
- East Point, GA (12 miles from Decatur, GA)
- 30+ days ago
- East Point, GA (12 miles from Decatur, GA)
- 30+ days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
TEMP Meeting Logistics Coordinator
- Roswell, GA (20 miles from Decatur, GA)
- 45+ days ago
- Roswell, GA (20 miles from Decatur, GA)
- 45+ days ago
TEMP Meeting Logistics Coordinator Administrative Roswell, Georgia Contract To Hire Apr 30, 2025 Location: Roswell, GA 30076 Hours/Days: Monday- Friday 8:00AM-5:00PM (Hybrid) IMMEDIATE Temp...
- Lawrenceville, GA (21 miles from Decatur, GA)
- 45+ days ago
- Lawrenceville, GA (21 miles from Decatur, GA)
- 45+ days ago
TEMP Logistics Coordinator Customer Support/Call Center Lawrenceville, Georgia Contract To Hire Apr 17, 2025 Location: Lawrenceville, GA 30043 (In office job--- NO remote option) Pay: $21/hr We...
- Suwanee, GA (23 miles from Decatur, GA)
- 60+ days ago
- Suwanee, GA (23 miles from Decatur, GA)
- 60+ days ago
Job Details Job Location : Suwanee Plant - Suwanee, GA Salary Range : Undisclosed DESCRIPTION Price Industries is on the search for a Logistics Coordinator for our growing US office and...
Transportation Clerk - Transportation Dept
- Suwanee, GA (23 miles from Decatur, GA)
- 60+ days ago
- Suwanee, GA (23 miles from Decatur, GA)
- 60+ days ago
Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...
Demographic Data for Decatur, GA
Moving to Decatur, GA? Find some basic demographic data about Decatur, GA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Decatur, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Decatur, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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