Customer Service Representative Jobs in Decatur, GA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Office of Procurement, FEP022 Purchase/Procurement Agent 3 (Procurement Sourcing Specialist 2) PG-K
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
STATE PROFILE SUMMARY: Under broad supervision, provides in-depth research and analytical support for a complex category in a variety of procurement activities, and/or leads a less-complex...
- Austell, GA (19 miles from Decatur, GA)
- 12 days ago
- Austell, GA (19 miles from Decatur, GA)
- 12 days ago
JOIN THE TEAM! Hammond Services is growing, and we are looking for a qualified Logistics Coordinator who wants to grow with us! We are a family owned and operated business that has been serving...
- Atlanta, GA (5 miles from Decatur, GA)
- 14 days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 14 days ago
Air Export Agent I Position Summary: The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and...
- McDonough, GA (24 miles from Decatur, GA)
- 21 days ago
- McDonough, GA (24 miles from Decatur, GA)
- 21 days ago
Transportation Clerk I#25-61172 Mcdonough, GA All On-site Job Description Import Freight Forwarding experience Demonstrated knowledge and experience in operational clearance of import shipments...
- Atlanta, GA (5 miles from Decatur, GA)
- 25 days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 25 days ago
Communicate with other departments such as customs brokerage and warehouse....
International Operations Agent
- Atlanta, GA (5 miles from Decatur, GA)
- 28 days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 28 days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Regional International Operations Agent
- Union City, GA (19 miles from Decatur, GA)
- 30+ days ago
- Union City, GA (19 miles from Decatur, GA)
- 30+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Global Logistics Coordinator (Part Time)
- Tucker, GA (7 miles from Decatur, GA)
- 30+ days ago
- Tucker, GA (7 miles from Decatur, GA)
- 30+ days ago
Prepare, review, and maintain shipping documents such as commercial invoices, bills of lading and airbills, ensuring accurate record-keeping....
- College Park, GA (12 miles from Decatur, GA)
- 30+ days ago
- College Park, GA (12 miles from Decatur, GA)
- 30+ days ago
freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods....
- Ellenwood, GA (9 miles from Decatur, GA)
- 30+ days ago
- Ellenwood, GA (9 miles from Decatur, GA)
- 30+ days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained...
Air Logistics Customer Care Specialist
- East Point, GA (12 miles from Decatur, GA)
- 45+ days ago
- East Point, GA (12 miles from Decatur, GA)
- 45+ days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Suwanee, GA (23 miles from Decatur, GA)
- 90+ days ago
- Suwanee, GA (23 miles from Decatur, GA)
- 90+ days ago
Job Details Job Location : Suwanee Plant - Suwanee, GA Salary Range : Undisclosed DESCRIPTION Price Industries is on the search for a Logistics Coordinator for our growing US office and...
Transportation Clerk - Transportation Dept
- Suwanee, GA (23 miles from Decatur, GA)
- 90+ days ago
- Suwanee, GA (23 miles from Decatur, GA)
- 90+ days ago
Position Type: Transportation/ Transportation Clerk Date Posted: 4/2/2025 Location: Service Center Date Available: 07/28/2025 Job Code: Transportation Clerk - 030154 Standard Hours: 40 Department:...
Fleet/Equipment Logistics Coordinator
- Alpharetta, GA (24 miles from Decatur, GA)
- 90+ days ago
- Alpharetta, GA (24 miles from Decatur, GA)
- 90+ days ago
Under administrative direction of the Support Services Manager of Public Works, plans, manages, prioritizes and supervises the inventory management and general supply programs, equipment...
Salary: $61,009 - 98,224 Pay Grade: 20 Job Code: 14040 FLSA Status: Exempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties...
Demographic Data for Decatur, GA
Moving to Decatur, GA? Find some basic demographic data about Decatur, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Decatur, GA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Decatur, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Trade Compliance
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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