Customer Service Representative Jobs in Pompano Beach, FL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-6 of 6 Jobs

Logistics Coordinator

  • Boca Raton, FL (8 miles from Pompano Beach, FL)
  • 1 day ago
  • Boca Raton, FL (8 miles from Pompano Beach, FL)
  • 1 day ago

Picture this: You, leading strategic logistics, with top-tier pay, robust 401(k) match, premium benefits, ample PTO, and tuition reimbursement. We need a dynamic Logistics Manager to drive...

Logistics Coordinator

  • Weston, FL (19 miles from Pompano Beach, FL)
  • 3 days ago
  • Weston, FL (19 miles from Pompano Beach, FL)
  • 3 days ago

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and...

Warehouse Administrative Assistant/Admin

  • Miami Gardens, FL (24 miles from Pompano Beach, FL)
  • 11 days ago
  • Miami Gardens, FL (24 miles from Pompano Beach, FL)
  • 11 days ago

Warehouse Administrative Assistant At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors,...

Transportation Clerk - Freshpoint South Florida (R185643)

  • Pompano Beach, FL
  • 25 days ago
  • Pompano Beach, FL
  • 25 days ago

Transportation Clerk - Freshpoint South Florida (R185643) Job Employer Name: Jovanna SandovalSpiderID: 13936013 Location: Pompano Beach, FloridaDate Posted: 1/30/2025 Wage:Category: Miscellaneous...

Lead Logistics Coordinator

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 27 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 27 days ago

Are you a natural leader with a knack for logistics? Do you thrive in a fast-paced environment ensuring smooth operations and efficient inventory flow? If so, Randstad is seeking a dedicated and...

Warehouse Administrative Assistant

  • Hallandale Beach, FL (17 miles from Pompano Beach, FL)
  • 60+ days ago
  • Hallandale Beach, FL (17 miles from Pompano Beach, FL)
  • 60+ days ago

APPLICANTS PLEASE NOTE: This position typically works Wed-Sunday throughout the months of December through April. Job Overview Provides general administrative support to the Warehouse and...

Demographic Data for Pompano Beach, FL

Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.


Local
National
380,853
11,743
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Pompano Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Pompano Beach, FL offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pompano Beach, FL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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