Customer Service Representative Jobs in Florida

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 47 Jobs

Logistics Coordinator

  • Apopka, FL
  • 7 hours ago
  • Apopka, FL
  • 7 hours ago

Location(s): United States of America City/Cities: Apopka Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: May 26, 2025 Shift: First Shift (United States of America) Job...

Flight Logistics Coordinator - Miami, FL

  • Miami, FL
  • 7 hours ago
  • Miami, FL
  • 7 hours ago

Overview At Eastern Air Expresscuriosity and excitement for growth go a long way. In fact, Eastern Air Expresswas launched by seekers, adventurers, and above all fliers. Ourrich legacy and...

Logistics Coordinator

  • Jacksonville, FL
  • 1 day ago
  • Jacksonville, FL
  • 1 day ago

The Logistics Coordinator is an in-office position that provides support to the logistics team by creating and sending booking requests and shipment instructions to exporting carriers. Update and...

Relocation & Housing Logistics Coordinator

  • Hollywood, FL
  • 1 day ago
  • Hollywood, FL
  • 1 day ago

Relocation & Housing Logistics Coordinator Location: Hollywood, Florida Employment Type: Temporary (Full-Time) About the Role: We are seeking two highly organized and detail-oriented Relocation &...

Logistics Coordinator

  • Riverview, FL
  • 1 day ago
  • Riverview, FL
  • 1 day ago

Title: Logistics Coordinator Description of Assignment: Create and nominate equipment against orders in SAP. Maintain or adjust freight settlement where required. Using and updating the OIS and...

Materials Clerk

  • Fort Myers, FL
  • 2 days ago
  • Fort Myers, FL
  • 2 days ago

Location:Gulf Coast Medical Center -13681 Doctor's WayFort Myers FL 33912 Department: Central Supply Work Type: Full Time Shift: Shift 2/3:30:00 PM to 2:00:00 AM Minimum to Midpoint Pay...

Air Export Agent

  • Miami Beach, FL
  • 3 days ago
  • Miami Beach, FL
  • 3 days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?...

Logistics Coordinator With Fts And Cfs

  • Miami, FL
  • 3 days ago
  • Miami, FL
  • 3 days ago

jobs management occupations logistics coordinator with fts and cfs logistics coordinator with fts and cfs. miami, florida posted april 8, 2025 job details summary $42,000 - $65,000 per year...

Procurement Agent

  • Palm Beach, FL
  • 4 days ago
  • Palm Beach, FL
  • 4 days ago

Job Summary: The Procurement Agent will be responsible for facilitating the procurement process for the hotel. This role involves working closely with department representatives to understand...

Traffic Logistics Coordinator

  • Jacksonville, FL
  • 4 days ago
  • Jacksonville, FL
  • 4 days ago

Salary Not Available Position range in Florida $15.76 - $21.81 Per hour Traffic Logistics Coordinator Aqua Gulf Xpress Occupation: Shipping, Receiving, and Inventory Clerks Location: Jacksonville,...

Logistics Coordinator

  • Orlando, FL
  • 4 days ago
  • Orlando, FL
  • 4 days ago

Join our team as a Freight Coordinator and utilize your logistics skills to manage timely customer freight-apply today!

Air Export Agent

  • Miami, FL
  • 4 days ago
  • Miami, FL
  • 4 days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Lead Logistics Coordinator

  • Mount Dora, FL
  • 5 days ago
  • Mount Dora, FL
  • 5 days ago

Job Title: Lead Logistics Coordinator Job Type: Full Time, Non-Exempt Shifts: Monday - Friday; 8:00 am - 4:30 pm Pay: Starting at $21.50 Location: Mt. Dora, FL Who You Are: As a Lead Logistics...

Materials clerk

  • Tampa, FL
  • 6 days ago
  • Tampa, FL
  • 6 days ago

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we...

Materials Clerk

  • Jacksonville, FL
  • 9 days ago
  • Jacksonville, FL
  • 9 days ago

Salary Confidential Position range in Florida $15.76 - $21.81 Per hour Materials Clerk Stellar Energy Americas Inc Occupation: Shipping, Receiving, and Inventory Clerks Location: Jacksonville, FL...

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Florida offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Florida
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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