Customer Service Representative Jobs in Florida

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 40 Jobs

Registered Nurse OR Logistics Coordinator

  • Jacksonville, FL
  • 27 days ago
  • Jacksonville, FL
  • 27 days ago

Description Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year,...

Logistics Coordinator

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

Job Summary: The Logistics Coordinator will be responsible for handling final mile, FF&E projects, distribution, and be the main point of contact between Corporate, Client, and...

Logistics Coordinator

  • Fort Lauderdale, FL
  • 1 day ago
  • Fort Lauderdale, FL
  • 1 day ago

Work Flexibility: Onsite Shift: 2:30-11:00 P.M. plus overtime and weekend work as needed. What you will do: As our Logistics Coordinator, you will be involved in various aspects of raw material...

Transportation Clerk - USBL - US

  • Medley, FL
  • 3 days ago
  • Medley, FL
  • 3 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

International Operations Agent

  • Hialeah Gardens, FL
  • 3 days ago
  • Hialeah Gardens, FL
  • 3 days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Logistics Customer Service Representative - Import/Export Freight

  • Coral Springs, FL
  • 3 days ago
  • Coral Springs, FL
  • 3 days ago

brokerage to ensure entry/clearance of shipments Dangerous Good certification or training equivalent Work well in team environment and within global offices network Coordinate pickup to delivery to...

Logistics Customer Service Representative

  • Coral Springs, FL
  • 3 days ago
  • Coral Springs, FL
  • 3 days ago

brokerage to ensure entry/clearance of shipments Work well in team environment and within global offices network Strengths Attention to detail, excellent organization, ability to work quickly and accurately...

Logistics Coordinator

  • Tampa, FL
  • 4 days ago
  • Tampa, FL
  • 4 days ago

Randstad has an IMMEDIATE need for someone with good customer relations and professional communication skills. The ideal person has a customer service mindset, positive attitude and willing to...

Lead Logistics Coordinator

  • Fort Lauderdale, FL
  • 4 days ago
  • Fort Lauderdale, FL
  • 4 days ago

Lead Logistics Coordinator 3.1 3.1 out of 5 stars 2100 W Cypress Creek Rd, Fort Lauderdale, FL 33309 RESPONSIBILITIES: Supervise a team of logistics employees, at one or more locations. Complete...

Logistics Coordinator

  • Sumterville, FL
  • 7 days ago
  • Sumterville, FL
  • 7 days ago

Energize your Career at SECO Energy! General Purpose of Job The Logistics Coordinator assists with logistics operations for the Supply Chain Services Department at SECO Energy, ensuring the...

Logistics Coordinator

  • Miami, FL
  • 9 days ago
  • Miami, FL
  • 9 days ago

Logistics Coordinator Start Date: ASAP Expected End Date: November 2025 Pay Rate: $20-$23/hr Location: Hybrid (Mon-Thurs Onsite, Fridays Remote) Schedule: Monday-Thursday, 7:00 AM-3:00 PM or 8:00...

Inventory and Logistics Coordinator

  • Largo, FL
  • 9 days ago
  • Largo, FL
  • 9 days ago

Inventory and Logistics Coordinator Pinellas Park, FL Inventory Job Type Full-time Description At Spartronics, we're not just building products, we build products lives depend on! As an electronic...

Transportation Clerk

  • Riviera Beach, FL
  • 10 days ago
  • Riviera Beach, FL
  • 10 days ago

Transportation Clerk Sysco - 3.2 Riviera Beach, FL Job Details Estimated: $38.1K - $48.3K a year 2 hours ago Qualifications Microsoft Excel Mid-level Windows High school diploma or GED Analysis...

Procurement Agent

  • Palm Beach, FL
  • 11 days ago
  • Palm Beach, FL
  • 11 days ago

Job Summary: The Procurement Agent will be responsible for facilitating the procurement process for the hotel. This role involves working closely with department representatives to understand...

Logistics Coordinator

  • Lithia, FL
  • 11 days ago
  • Lithia, FL
  • 11 days ago

Logistics Coordinator Job Description We are seeking a dedicated and detail-oriented Logistics Coordinator to join our team. The ideal candidate will be responsible for managing and optimizing...

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Florida offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Florida
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »