Customer Service Representative Jobs in Florida

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 50 Jobs

Registered Nurse OR Logistics Coordinator

  • Jacksonville, FL
  • 10 days ago
  • Jacksonville, FL
  • 10 days ago

Description Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year,...

Logistics Coordinator

  • Boca Raton, FL
  • 1 day ago
  • Boca Raton, FL
  • 1 day ago

Picture this: You, leading strategic logistics, with top-tier pay, robust 401(k) match, premium benefits, ample PTO, and tuition reimbursement. We need a dynamic Logistics Manager to drive...

Customer Service Representative - Logistics Experience

  • Jacksonville, FL
  • 2 days ago
  • Jacksonville, FL
  • 2 days ago

Salary Not Available Position range in Jacksonville, FL Metropolitan Statistical Area $36k - $48k Per Year Customer Service Representative - Logistics Experience (Not Available) Occupation: Customer...

Air Export Agent

  • Miami, FL
  • 2 days ago
  • Miami, FL
  • 2 days ago

Communicate with other departments such as customs brokerage and warehouse....

Logistics Coordinator

  • Weston, FL
  • 3 days ago
  • Weston, FL
  • 3 days ago

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and...

Senior Import Agent

  • Miami, FL
  • 5 days ago
  • Miami, FL
  • 5 days ago

Communicate with other departments such as customs brokerage and warehouse....

Tool Logistics Coordinator

  • Longwood, FL
  • 5 days ago
  • Longwood, FL
  • 5 days ago

Tool Logistics Coordinator Comprehensive Energy Services, Inc - 3.3 Longwood, FL Job Details Full-time Estimated: $37.8K - $49.6K a year 1 day ago Benefits Paid holidays Disability insurance...

Sr. Equipment Svcs Logistics Coordinator

  • Tampa, FL
  • 8 days ago
  • Tampa, FL
  • 8 days ago

The Senior Equipment Services Logistics Coordinator is responsible for the effective and efficient scheduling of 15+ technicians daily. Requires immediate and direct interface with Field Service...

Transportation Clerk - Sysco Tampa Bay (R201144)

  • Plant City, FL
  • 9 days ago
  • Plant City, FL
  • 9 days ago

Job Description: Company: US0653 Sysco Tampa Bay (Division of USA I) Sales Territory: Zip Code: 33566 Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of...

Import Agent

  • Miami, FL
  • 9 days ago
  • Miami, FL
  • 9 days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

LOGISTICS COORDINATOR Staffing Now Doral

  • Doral, FL
  • 9 days ago
  • Doral, FL
  • 9 days ago

LOGISTICS COORDINATOR Staffing Now Doral, FL (Onsite) Contract to Hire Job Details Logistics Coordinator Due to an internal promotion, we're seeking a Logistics Coordinator to join our client's...

Warehouse Administrative Assistant/Admin

  • Miami Gardens, FL
  • 10 days ago
  • Miami Gardens, FL
  • 10 days ago

Warehouse Administrative Assistant At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors,...

Administrative Assistant and Logistics Coordinator

  • Sarasota, FL
  • 11 days ago
  • Sarasota, FL
  • 11 days ago

We are partnered with a manufacturing company in Sarasota that specializes in precision components and hiring for an Administrative Assistant and Logistics Coordinator. This role will provide...

Transportation Clerk

  • Plant City, FL
  • 11 days ago
  • Plant City, FL
  • 11 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

Warehouse Logistics Coordinator

  • Orlando, FL
  • 12 days ago
  • Orlando, FL
  • 12 days ago

Overview This position description is subject to change at any time as needed to meet the requirements of the program or company. *Advantor Systems is a wholly-owned subsidiary of V2X, LLC Working...

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Florida offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Florida
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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