Customer Service Representative Jobs in Plant City, FL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Sr. Equipment Svcs Logistics Coordinator
- Tampa, FL (20 miles from Plant City, FL)
- 9 days ago
- Tampa, FL (20 miles from Plant City, FL)
- 9 days ago
The Senior Equipment Services Logistics Coordinator is responsible for the effective and efficient scheduling of 15+ technicians daily. Requires immediate and direct interface with Field Service...
Transportation Clerk - Sysco Tampa Bay (R201144)
- Plant City, FL
- 10 days ago
- Plant City, FL
- 10 days ago
Job Description: Company: US0653 Sysco Tampa Bay (Division of USA I) Sales Territory: Zip Code: 33566 Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of...
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Logistics Coordinator - Contract
- Tampa, FL (20 miles from Plant City, FL)
- 13 days ago
- Tampa, FL (20 miles from Plant City, FL)
- 13 days ago
Knowledge of ocean freight processes, including FCL and LCL shipments, and hazardous materials handling (IMO declarations) a plus....
Logistics Coordinator - Hiring Now
- Tampa, FL (20 miles from Plant City, FL)
- 24 days ago
- Tampa, FL (20 miles from Plant City, FL)
- 24 days ago
Logistics Coordinator - Hiring Now compensation: To be discussed. Responsibilities : Create and nominate equipment against orders in SAP Maintain or adjust freight settlement data as necessary Use...
Customer Service Representative Logistics & Data Systems
- Winter Haven, FL (22 miles from Plant City, FL)
- 27 days ago
- Winter Haven, FL (22 miles from Plant City, FL)
- 27 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Open...
Demographic Data for Plant City, FL
Moving to Plant City, FL? Find some basic demographic data about Plant City, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Plant City, FL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Plant City, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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