Customer Service Representative Jobs in Mount Dora, FL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Apopka, FL (12 miles from Mount Dora, FL)
- 10 hours ago
- Apopka, FL (12 miles from Mount Dora, FL)
- 10 hours ago
Location(s): United States of America City/Cities: Apopka Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: May 26, 2025 Shift: First Shift (United States of America) Job...
- Orlando, FL (24 miles from Mount Dora, FL)
- 18 days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 18 days ago
Now Hiring: Transportation Clerk - Orlando, FL Join UPS Mail Innovations and Make an Impact in Logistics! Staffmark is hiring a Transportation Clerk for a temporary position at UPS Mail...
- Orlando, FL (24 miles from Mount Dora, FL)
- 30+ days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 30+ days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Purchasing / Procurement Agent
- Groveland, FL (22 miles from Mount Dora, FL)
- 45+ days ago
- Groveland, FL (22 miles from Mount Dora, FL)
- 45+ days ago
Purchasing / Procurement Agent JOB SUMMARY We are seeking an experienced highly motivated and detail-oriented professional to manage the sourcing, negotiation, and purchasing of trees across...
- Orlando, FL (24 miles from Mount Dora, FL)
- 90+ days ago
- Orlando, FL (24 miles from Mount Dora, FL)
- 90+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
Demographic Data for Mount Dora, FL
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Salary for Customer Service Representative Jobs in Mount Dora, FL
Highest Education Level
Customer Service Representatives in Mount Dora, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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