Customer Service Representative Jobs in Miami, FL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Experienced Indirect Procurement Agent - Boeing Distribution Inc.
- Miami, FL
- 1 hour ago
- Miami, FL
- 1 hour ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Overview At Eastern Air Expresscuriosity and excitement for growth go a long way. In fact, Eastern Air Expresswas launched by seekers, adventurers, and above all fliers. Ourrich legacy and...
Relocation & Housing Logistics Coordinator
- Hollywood, FL (17 miles from Miami, FL)
- 1 day ago
- Hollywood, FL (17 miles from Miami, FL)
- 1 day ago
Relocation & Housing Logistics Coordinator Location: Hollywood, Florida Employment Type: Temporary (Full-Time) About the Role: We are seeking two highly organized and detail-oriented Relocation &...
- Miami Beach, FL (3 miles from Miami, FL)
- 3 days ago
- Miami Beach, FL (3 miles from Miami, FL)
- 3 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?...
jobs management occupations logistics coordinator with fts and cfs logistics coordinator with fts and cfs. miami, florida posted april 8, 2025 job details summary $42,000 - $65,000 per year...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc....
Company DescriptionCompany Overview: Established in 2002, FOH is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House and room360 by FOH. Delivering...
Associate Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Procurement Agent (Level 2)...
Are you ready to take off? Join us as a Logistics Coordinator and take charge of global, time-critical transports in the life sciences sector. With your industry know-how and strong communication...
Overview At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers, and above all fliers. Our open-hearted...
Warehouse Administrative Assistant
- Hallandale Beach, FL (14 miles from Miami, FL)
- 30+ days ago
- Hallandale Beach, FL (14 miles from Miami, FL)
- 30+ days ago
APPLICANTS PLEASE NOTE: This position typically works Wed-Sunday throughout the months of December through April. Job Overview Provides general administrative support to the Warehouse and...
invoices, submitting to Accounts Payable as per defined process and within vendor terms; maintain detailed voyage files with auditable documentation Engage and direct worldwide logistics partners and third-party...
Role: Business Logistic Coordinator Location: Miami Fl W2 Contract Responsibilities: Responsible for the processing of customer orders. Includes coordination with vendors, PR team, billing...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 45+ days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 45+ days ago
Tool Logistics Coordinator Parts and Field Service is now looking for an enthusiastic Tool Logistics Coordinator to join our skilled team onsite in Ft. Lauderdale, FL USA. Wartsila is a world...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
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Salary for Customer Service Representative Jobs in Miami, FL
Highest Education Level
Customer Service Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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