Customer Service Representative Jobs in Miami Beach, FL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 24 Jobs

LOGISTICS COORDINATOR-ONSITE MIAMI Staffing Now Fort Lauderdale

  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 5 hours ago
  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 5 hours ago

LOGISTICS COORDINATOR-ONSITE MIAMI Staffing Now Fort Lauderdale, FL (Onsite) Full-Time Job Details Logistics Coordinator: POSITION SUMMARY: This position coordinates and checks incoming and...

Domestic Logistics Coordinator - Hybrid - Tamarac, FL

  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 4 days ago
  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 4 days ago

Who We Are With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a...

Logistics Coordinator

  • Doral, FL (10 miles from Miami Beach, FL)
  • 5 days ago
  • Doral, FL (10 miles from Miami Beach, FL)
  • 5 days ago

Logistics Coordinator #BIC-13556 Doral, Florida, United States Company Boreal International Corp Job Description Boreal International Corp (subsidiary of Watsco, Inc.) sells and distributes...

Transportation Clerk

  • Medley, FL (11 miles from Miami Beach, FL)
  • 5 days ago
  • Medley, FL (11 miles from Miami Beach, FL)
  • 5 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

Associate Procurement Agent

  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago

Associate Procurement Agent Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for an Associate Procurement Agent (Level 2)...

Bilingual Logistics Coordinator

  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 5 days ago
  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 5 days ago

Are you a highly organized, detail-oriented logistics professional with fluency in both English and Spanish? Do you possess proven experience across ocean, air, and ground freight operations?...

Team Lead Procurement Agent

  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago

Team Lead Procurement Agent Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Team Lead Procurement Agent (Level 5)...

Procurement Agent Manager

  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago

Procurement Agent Manager Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Procurement Agent Manager (Level K) for...

Logistics Coordinator

  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 5 days ago

Job Description PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is...

Transportation Clerk - Sysco South Florida (R207543)

  • Medley, FL (11 miles from Miami Beach, FL)
  • 5 days ago
  • Medley, FL (11 miles from Miami Beach, FL)
  • 5 days ago

Job Description: Company: US0016 Sysco South Florida, Inc. Sales Territory: None Zip Code: 33178 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...

Logistics Coordinator

  • Sweetwater, FL (13 miles from Miami Beach, FL)
  • 6 days ago
  • Sweetwater, FL (13 miles from Miami Beach, FL)
  • 6 days ago

Boreal International Corp (subsidiary of Watsco, Inc.) sells and distributes residential, light commercial, commercial parts and supplies of Heating, Ventilation and Air Conditioning (HVAC)...

Air Export- Import Agent

  • Miami Beach, FL
  • 10 days ago
  • Miami Beach, FL
  • 10 days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?...

Air Export- Import Agent

  • Miami, FL (3 miles from Miami Beach, FL)
  • 11 days ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 11 days ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Transportation Clerk - USBL - US

  • Medley, FL (11 miles from Miami Beach, FL)
  • 16 days ago
  • Medley, FL (11 miles from Miami Beach, FL)
  • 16 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

International Operations Agent

  • Hialeah Gardens, FL (15 miles from Miami Beach, FL)
  • 17 days ago
  • Hialeah Gardens, FL (15 miles from Miami Beach, FL)
  • 17 days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Demographic Data for Miami Beach, FL

Moving to Miami Beach, FL? Find some basic demographic data about Miami Beach, FL below.


Local
National
107,072
5,681
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Miami Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Miami Beach, FL offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Miami Beach, FL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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