Customer Service Representative Jobs in Jacksonville, FL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
The Logistics Coordinator is an in-office position that provides support to the logistics team by creating and sending booking requests and shipment instructions to exporting carriers. Update and...
Salary Not Available Position range in Florida $15.76 - $21.81 Per hour Traffic Logistics Coordinator Aqua Gulf Xpress Occupation: Shipping, Receiving, and Inventory Clerks Location: Jacksonville,...
Salary Confidential Position range in Florida $15.76 - $21.81 Per hour Materials Clerk Stellar Energy Americas Inc Occupation: Shipping, Receiving, and Inventory Clerks Location: Jacksonville, FL...
JOB SUMMARY: The Logistics Coordinator is responsible for performing a range of tasks related to warehouse operations and freight movement, including supply chain and vendor management. Logistics...
JOB SUMMARY: The Logistics Coordinator is responsible for performing a range of tasks related to warehouse operations and freight movement, including supply chain and vendor management. Logistics...
Coordinates with vendors, sales staff, customer service representatives, billing representatives, warehouses and shippers, as needed....
Verify shipment documentation and confirm that cargo (quantities) matches themercial invoice or packing list and Bill of Ladings. Filling AES if shipment value is over $2,500....
Sr Strategic Sourcing Agent, Supply Chain, Southbank
- Jacksonville, FL
- 45+ days ago
- Jacksonville, FL
- 45+ days ago
Purchasing Manager (CPM) Preferred Or Certified Professional in Medical Services Management (CPMSM) Preferred Or Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive...
Trailer Bridge is looking for an energetic, talented, and self-motivated Logistics Coordinator to join our growing International Logistics Team. As a Logistics Coordinator, you will have the...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
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Salary for Customer Service Representative Jobs in Jacksonville, FL
Highest Education Level
Customer Service Representatives in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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