Customer Service Representative Jobs in Fort Lauderdale, FL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Air Export- Import Agent

  • Miami Beach, FL (24 miles from Fort Lauderdale, FL)
  • 10 hours ago
  • Miami Beach, FL (24 miles from Fort Lauderdale, FL)
  • 10 hours ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?...

Logistics Coordinator/Dispatcher

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 11 hours ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 11 hours ago

Dispatcher/Logistics Coordinator Job Description Join our dynamic team as a Dispatcher/Logistics Coordinator, where you will be responsible for ensuring efficient delivery controls through proper...

Air Export- Import Agent

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago

Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...

Transportation Clerk - USBL - US

  • Medley, FL (22 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Medley, FL (22 miles from Fort Lauderdale, FL)
  • 7 days ago

This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...

International Operations Agent

  • Hialeah Gardens, FL (20 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Hialeah Gardens, FL (20 miles from Fort Lauderdale, FL)
  • 7 days ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Logistics Customer Service Representative - Import/Export Freight

  • Coral Springs, FL (13 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Coral Springs, FL (13 miles from Fort Lauderdale, FL)
  • 7 days ago

brokerage to ensure entry/clearance of shipments Dangerous Good certification or training equivalent Work well in team environment and within global offices network Coordinate pickup to delivery to...

Logistics Customer Service Representative

  • Coral Springs, FL (13 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Coral Springs, FL (13 miles from Fort Lauderdale, FL)
  • 7 days ago

brokerage to ensure entry/clearance of shipments Work well in team environment and within global offices network Strengths Attention to detail, excellent organization, ability to work quickly and accurately...

Bilingual Ocean Import Agent (Spanish and English)

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 17 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 17 days ago

LOCATIONS: Onsite in Miami FL Pay: $21 – $22 depending on experience Hours of Operations: Monday – Friday 8am – 5pm Title: Bilingual Ocean Import Agent (Spanish and English) Responsibilities:...

Air Export Agent

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 23 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 23 days ago

Communicate with other departments such as customs brokerage and warehouse....

Logistics Coordinator

  • Weston, FL (15 miles from Fort Lauderdale, FL)
  • 23 days ago
  • Weston, FL (15 miles from Fort Lauderdale, FL)
  • 23 days ago

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and...

Senior Import Agent

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 26 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 26 days ago

Communicate with other departments such as customs brokerage and warehouse....

Import Agent

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 30+ days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 30+ days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Warehouse Administrative Assistant/Admin

  • Miami Gardens, FL (17 miles from Fort Lauderdale, FL)
  • 30+ days ago
  • Miami Gardens, FL (17 miles from Fort Lauderdale, FL)
  • 30+ days ago

Warehouse Administrative Assistant At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors,...

Business Logistics Coordinator - II

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 45+ days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 45+ days ago

Location: Miami, FL Description: Role: Business Logistic Coordinator Location: Miami Fl W2 Contract Responsibilities: Responsible for the processing of customer orders. Includes coordination with...

Transportation Clerk - Freshpoint South Florida (R185643)

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 45+ days ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 45+ days ago

Transportation Clerk - Freshpoint South Florida (R185643) Job Employer Name: Jovanna SandovalSpiderID: 13936013 Location: Pompano Beach, FloridaDate Posted: 1/30/2025 Wage:Category: Miscellaneous...

Demographic Data for Fort Lauderdale, FL

Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.


Local
National
846,439
33,860
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fort Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Fort Lauderdale, FL offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Lauderdale, FL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »