Customer Service Representative Jobs in Coral Gables, FL
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Hialeah, FL (9 miles from Coral Gables, FL)
- 12 hours ago
- Hialeah, FL (9 miles from Coral Gables, FL)
- 12 hours ago
Job#: 2086031 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...
Bilingual Logistics Coordinator
- Miami, FL (5 miles from Coral Gables, FL)
- 2 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 2 days ago
Are you a highly organized professional with a strong background in transportation and distribution? A leading company is seeking a Logistics Coordinator to join their team. This is a great...
- Doral, FL (5 miles from Coral Gables, FL)
- 4 days ago
- Doral, FL (5 miles from Coral Gables, FL)
- 4 days ago
Qualifications Education and Experience: High School Diploma and or GED Prior work experience in logistics/freight forwarding industry NOT required....
International Operations Agent II
- Doral, FL (5 miles from Coral Gables, FL)
- 4 days ago
- Doral, FL (5 miles from Coral Gables, FL)
- 4 days ago
Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 7 days ago
- Miami Beach, FL (8 miles from Coral Gables, FL)
- 7 days ago
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...
- Miami, FL (5 miles from Coral Gables, FL)
- 7 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 7 days ago
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...
- Doral, FL (5 miles from Coral Gables, FL)
- 8 days ago
- Doral, FL (5 miles from Coral Gables, FL)
- 8 days ago
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we...
- Doral, FL (7 miles from Coral Gables, FL)
- 8 days ago
- Doral, FL (7 miles from Coral Gables, FL)
- 8 days ago
Company Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain...
- Miami, FL (5 miles from Coral Gables, FL)
- 9 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 9 days ago
MUST call for phone screen to be considered Chris at ... 32.00 Per Hour Mon-Fri 6AM-2:30PM | Mon-Fri 2PM-10:30PM Manage parts and inventory for a AVO company, supporting spare parts readiness and...
- Hialeah, FL (9 miles from Coral Gables, FL)
- 13 days ago
- Hialeah, FL (9 miles from Coral Gables, FL)
- 13 days ago
RESPONSIBILITIES Establish and maintain strong working relationships with freight forwarding providers. Solicit and negotiate with transportation providers to obtain the best rates and services....
- Medley, FL (8 miles from Coral Gables, FL)
- 20 days ago
- Medley, FL (8 miles from Coral Gables, FL)
- 20 days ago
Our company's truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a one stop' provider of worldwide transportation solutions....
Bilingual Logistics Coordinator
- Miami, FL (5 miles from Coral Gables, FL)
- 22 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 22 days ago
Starting rate: $20 per hour Long-term employment with opportunities for growth. We offer excellent benefits including: 401(K) Retirement Saving Plan w/ Employer Match Low-Cost Health, Dental &...
Air Logistics Customer Care Specialist FA-CC
- Miami, FL (5 miles from Coral Gables, FL)
- 24 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 24 days ago
Forwarding (or related field) Minimum of 1 year of experience in air logistics and freight forwarding operations Strong analytical and organizational skills Effective communication and conflict resolution...
Air/Ocean Logistics Coordinator
- Miami, FL (5 miles from Coral Gables, FL)
- 24 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 24 days ago
Requirements: Prior experience in freight forwarding, ocean/air export or import, and customs documentation strong understanding of logistics processes and international shipping procedures Proficient...
- Miami, FL (5 miles from Coral Gables, FL)
- 25 days ago
- Miami, FL (5 miles from Coral Gables, FL)
- 25 days ago
Join a global leader in temperature-controlled logistics and warehousing! Seeking candidate with experience categorizing BONDED CARGO. Candidates without this experience will not be considered....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Coral Gables, FL
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Coral Gables, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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