Customer Service Representative Jobs in Coral Gables, FL

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 22 Jobs

Air Export Agent

  • Miami, FL (5 miles from Coral Gables, FL)
  • 3 days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 3 days ago

Communicate with other departments such as customs brokerage and warehouse....

Logistics Coordinator

  • Weston, FL (24 miles from Coral Gables, FL)
  • 3 days ago
  • Weston, FL (24 miles from Coral Gables, FL)
  • 3 days ago

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and...

Senior Import Agent

  • Miami, FL (5 miles from Coral Gables, FL)
  • 6 days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 6 days ago

Communicate with other departments such as customs brokerage and warehouse....

Import Agent

  • Miami, FL (5 miles from Coral Gables, FL)
  • 10 days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 10 days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

LOGISTICS COORDINATOR Staffing Now Doral

  • Doral, FL (5 miles from Coral Gables, FL)
  • 10 days ago
  • Doral, FL (5 miles from Coral Gables, FL)
  • 10 days ago

LOGISTICS COORDINATOR Staffing Now Doral, FL (Onsite) Contract to Hire Job Details Logistics Coordinator Due to an internal promotion, we're seeking a Logistics Coordinator to join our client's...

Warehouse Administrative Assistant/Admin

  • Miami Gardens, FL (15 miles from Coral Gables, FL)
  • 11 days ago
  • Miami Gardens, FL (15 miles from Coral Gables, FL)
  • 11 days ago

Warehouse Administrative Assistant At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors,...

Logistics Customer Service Representative

  • Coral Gables, FL
  • 17 days ago
  • Coral Gables, FL
  • 17 days ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities:Open...

Logistics Coordinator (Air & Sea Freight)

  • Miami, FL (5 miles from Coral Gables, FL)
  • 18 days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 18 days ago

?? Job Opening: Logistics Coordinator (Air & Sea Freight)?? Location: Miami?? Pay Rate: Up to $22/hour (based on experience)?? Schedule: Full-time Were excited to welcome a dedicated Logistics...

Business Logistics Coordinator - II

  • Miami, FL (5 miles from Coral Gables, FL)
  • 25 days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 25 days ago

Location: Miami, FL Description: Role: Business Logistic Coordinator Location: Miami Fl W2 Contract Responsibilities: Responsible for the processing of customer orders. Includes coordination with...

Part-Time Logistics Coordinator (Freight Forwarding)

  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago

This on-site role is ideal for candidates with experience in Magaya software, ocean and air freight, and import/export coordination....

Logistics Coordinator

  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago

Ready for take-off? As a Logistics Coordinator, you'll be the captain of worldwide time-critical transport, ensuring smooth handling and execution of booked transports. With your exceptional...

Domestic Logistics Coordinator

  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago

Prepare shipping documentation such as bills of lading and packing lists. In office Doral Great benefits. Apply for this great position as a domestic logistics coordinator today!...

International Logistics Coordinator - Ocean & Air Freight

  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago

Ensure accurate documentation, including bills of lading, packing slips, commercial invoices, and delivery orders....

Freight Forwarding Agent

  • Hialeah, FL (9 miles from Coral Gables, FL)
  • 30+ days ago
  • Hialeah, FL (9 miles from Coral Gables, FL)
  • 30+ days ago

Freight (Air Freight is acceptable) + System Proficiency - Proficiency with International Freight Warehouse Management Systems, such as MAGAYA. + Bilingual Advantage - Proficiency in both Spanish and...

Warehouse Logistics Coordinator

  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago
  • Miami, FL (5 miles from Coral Gables, FL)
  • 30+ days ago

Warehouse Logistics Coordinator [Miami, FL, 33134] | 2025-04-30 17:56:00 Job Description Job Title : Warehouse Logistics Coordinator Contract: 1yr Work Address: 1800 NW 133rd Ave, Suite#100,...

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Coral Gables, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Coral Gables, FL offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Coral Gables, FL
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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