Customer Service Representative Jobs in Meriden, CT
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator 1st shift
- Wallingford, CT (5 miles from Meriden, CT)
- 3 hours ago
- Wallingford, CT (5 miles from Meriden, CT)
- 3 hours ago
Join us as a Machine Operator on 2nd shift and play a key role in processing materials safely and efficiently! Apply now!
LOGISTICS COORDINATOR (SS) CT (1st shift)
- Avon, CT (17 miles from Meriden, CT)
- 3 days ago
- Avon, CT (17 miles from Meriden, CT)
- 3 days ago
Duties include the preparation of shipping documents and the preparation of goods for shipment, including seeing to proper packing and labeling. A portion of the work involves receipt of materials...
Transportation Clerk - FreshPoint Connecticut (R182720)
- Hartford, CT (18 miles from Meriden, CT)
- 6 days ago
- Hartford, CT (18 miles from Meriden, CT)
- 6 days ago
Transportation Clerk - FreshPoint Connecticut (R182720) Job Employer Name: Victoria VargasSpiderID: 13921502 Location: Hartford, ConnecticutDate Posted: 1/8/2025 Wage: Doe/HourlyCategory:...
Hiring for a Logistics Coordinator in Meriden, CT! Job Description Prepare detectors and other detector products for shipment. Perform general laboratory duties associated with Detector Test....
Transportation Clerk - Freshpoint Connecticut (R192098)
- Hartford, CT (18 miles from Meriden, CT)
- 45+ days ago
- Hartford, CT (18 miles from Meriden, CT)
- 45+ days ago
Job Description: Company: US1225 FreshPoint Connecticut, LLC Sales Territory: None Zip Code: 06114 Travel Percentage: 0 Compensation Range: $16.44 - $24.66 The compensation range provided is in...
Demographic Data for Meriden, CT
Moving to Meriden, CT? Find some basic demographic data about Meriden, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Meriden, CT
Highest Education Level
Customer Service Representatives in Meriden, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »