Customer Service Representative Jobs in Connecticut
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Duties include the preparation of shipping documents and the preparation of goods for shipment, including seeing to proper packing and labeling. A portion of the work involves receipt of materials...
Transportation Clerk - FreshPoint Connecticut (R182720)
- Hartford, CT
- 5 days ago
- Hartford, CT
- 5 days ago
Transportation Clerk - FreshPoint Connecticut (R182720) Job Employer Name: Victoria VargasSpiderID: 13921502 Location: Hartford, ConnecticutDate Posted: 1/8/2025 Wage: Doe/HourlyCategory:...
Coordinator/Dispatcher Hiring Event April 23, 2025 191 Moody Road, Enfield, CT 9:00am to 3:00pm Must be able to work weekends. DOT knowledge a plus Dispatch and Routing knowledge preferred Must...
Hiring for a Logistics Coordinator in Meriden, CT! Job Description Prepare detectors and other detector products for shipment. Perform general laboratory duties associated with Detector Test....
Transportation Clerk - Freshpoint Connecticut (R192098)
- Hartford, CT
- 45+ days ago
- Hartford, CT
- 45+ days ago
Job Description: Company: US1225 FreshPoint Connecticut, LLC Sales Territory: None Zip Code: 06114 Travel Percentage: 0 Compensation Range: $16.44 - $24.66 The compensation range provided is in...
Demographic Data for Connecticut
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Salary for Customer Service Representative Jobs in Connecticut
Highest Education Level
Customer Service Representatives in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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