Customer Service Representative Jobs in California
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Summary: Who we are : Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCAs Community Medicine (CM) team provides expert...
Pay rate range: $35-40/hr. Description: Bachelor's degree in business administration, Finance, or related field or an equivalent combination of education, training, and experience. Typically...
It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation....
Description Managing a task queue using Jira, preparing, packaging, label generation, receiving and local delivery of small pack and freight material(s). Additionally, they will assist with...
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
Title: LCV NORTHCOM NTC: Sr. Logistics Coordinator Belong, Connect, Grow, with KBR! Program Summary As part of the LOGCAP NORTHCOM scope, KBR provides rapid response support to scheduled and...
Procurement Agent (Buyer/Planner Admin) Company: The Boeing Company The Boeing Global Services (BGS) organization has a unique and exciting opportunity for a Procurement Agent (Entry-Level, or...
Title Supply Chain Coordinator/Specialist-I Location HQ, USA, CA, San Francisco, 2nd St Description Title: Logistics Coordinator Remote Two shifts: 1) Monday to Friday: 10:00 am to 6:00 pm EST 2)...
Remote WorkProcurement Agent Company: The Boeing Company The Boeing Global Services organization has a unique and exciting opportunity for Entry Level, Associate, or Mid-Level Procurement Agents to join the...
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution...
Responsibilities Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service...
Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...
and Duties This position provides hybrid telework opportunities, with employees required to work in person at their designated approved HQ location at least two (2) days per week and as...
communication with various departments in an effective and efficient style Complete and distribute the daily Shipping and Receiving shift report Monitor the daily SAP shipping log for completion Print Bill-of-lading...
of lading, commercial invoices, or any other shipping documentation G.Coordinates with internal and external customers to resolve any issues, provide advance notifications, and retrieve invoices or...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- International Logistics
- Purchasing Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Warehouse Management System
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Packaging
- Logistics
- Procurement
- Military Background
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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