Customer Service Representative Jobs in California
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Architectural Systems Logistics Coordinator Job
- San Rafael, CA
- 4 hours ago
- San Rafael, CA
- 4 hours ago
Primary location: San Rafael, California Relocation offered: No Employment status: Full-Time Travel: Non-compete: No The estimated base salary range for this role is $75,000 to $85,000 per year....
Air Import Operations Agent - Logistics Coordination
- Inglewood, CA
- 1 day ago
- Inglewood, CA
- 1 day ago
Proficiency with standard office software (e.g., email, word processing, spreadsheets) and the ability to quickly learn our internal freight management systems....
ISP Logistics Coordinator (40 Hours/11 Months) California Baptist University - 4.4 Riverside, CA Job Details Full-time $24 - $26 an hour 14 hours ago Qualifications English Complaint handling...
Exploding Kittens is a leading game and entertainment company with a mission to inspire people to connect, laugh, and play fun games in the physical world. After initially seeking to raise $10K...
Expeditors is a global logistics company headquartered in Seattle, Washington....
We are seeking a full-time clerk that can work 40 hours per week. MONDAY THROUGH FRIDAY 8:30AM TO 5PM. We are a small, owned trucking company located in Stockton, CA. Must have customer service...
Position Summary: Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison...
Logistics Coordinator - $24-$26 per hour DOE - 2nd Shift
- Pico Rivera, CA
- 4 days ago
- Pico Rivera, CA
- 4 days ago
Apply in person Mon-Thur at 9:00am Bring 2 forms of ID and your resume 8803 Whittier Blvd Pico Rivera CA 90660 What is my purpose? The Logistics Coordinator acts as a liaison between our customer...
Logistics Coordinator US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 6/23/2025 6:05:57 PM About Acro Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms providing...
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
Fresno Surgical Hospital is an extraordinary hospital created entirely to deliver excellence and quality in surgical care to each patient. Our unique facility and staff provide a hospitality-...
Dispatches and coordinates drivers to calls as they are received, using information on and daily factors such as driver loads, locations, and customer needs to balance cost and speed of response....
Logistics Coordinator II, International Freight
- Los Angeles, CA
- 7 days ago
- Los Angeles, CA
- 7 days ago
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives...
Export Agents utilize their communication skills and industry knowledge to ensure our customers supply chain runs efficiently. They build relationships with customers and collaborate with internal...
Launch your career with AppleOne! We are seeking a detail-oriented and organized Logistics Coordinator to oversee shipping, receiving, and inventory operations. This role plays a key part in...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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