Customer Service Representative Jobs in California
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services....
Company Description Wonderful Citrus is Americas largest integrated grower, shipper and packer of fresh citrus, including clementine/mandarin, navel and Valencia oranges; lemons; limes;...
of lading - Must be very detail - Must have good math & Excel skill - Import experience is preferred Field Shared Notes T2H....
Published 2 days ago Logistics Coordinator GirlVentures Hybrid, Work must be performed in or near Oakland, CA Details Job Type: Part Time Job Type: Temporary Start Date: April 30, 2025 End Date:...
Job Details Division: Nucor Data Systems Location: San Bernardino, CA, United States Other Available Locations: N/A Pay Range: $26.68 - $32.43 (based on experience) Basic Job Functions: Planning...
Position Summary: The Warehouse Administrative Assistant will work within the Purchasing Department and report to the Warehouse Manager. This role will support the efficient operation of the...
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Los Angeles is looking for a new Sea Logistics Customer...
Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
Material Handler Opening in Pasadena, CA Volt is immediately hiring for Material Handler in Pasadena, CA As a Material Handler you will: Perform transportation services, including transporting...
Job Responsibilities Open all daily International and Domestic deliveries consisting of parcels, LTL, TL freight deliveries. Deliveries can consist of a variety of sizes and weights....
Expeditors is a global logistics company headquartered in Seattle, Washington....
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step...
Trial Logistics Coordinator Location: Downtown Los Angeles, CA preferred, but open to other offices (Hybrid, frequent travel required) Pay: $145,000 to $165,000 annually Experience: 3+ years of...
forwarding/ 3PL experience 1 year minimum prior experience in air freight forwarding required Knowledge of rules and regulations for Airfreight Good Reasons to Join At Kuehne+Nagel we strive daily...
Logistics Specialist 3 (Logistics Coordinator) Job ID: 25-07797 Pay rate range - $28/hr. to $30/hr. on W2 Work Schedule: Fully Onsite Mon-Fri 8:00 am to 5:00 pm (hours can change dependent on...
Demographic Data for California
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Title Synonyms
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Salary for Customer Service Representative Jobs in California
Highest Education Level
Customer Service Representatives in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- LTL
- Full Truckload
- Third Party Logistics
- Freight Management
- Intermodal
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Reimbursement
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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