Customer Service Representative Jobs in California

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 58 Jobs

Logistics Coordinator / Warehouse Operations Specialist (Part-Time)

  • Petaluma, CA
  • 6 hours ago
  • Petaluma, CA
  • 6 hours ago

We are a dynamic and growing company seeking a reliable and detail-oriented Logistics Coordinator / Warehouse Operations Specialist to join our team. In this part-time role, you will be a key...

Logistics Coordinator

  • Colton, CA
  • 17 hours ago
  • Colton, CA
  • 17 hours ago

Location: Colton, US-CA Rate: Not Specified Type: Permanent Logistics Coordinator Summary: The Logistics Coordinator is at the very center of a fast-paced strategic environment. Our customers...

Ocean Import Agent

  • Brisbane, CA
  • 22 hours ago
  • Brisbane, CA
  • 22 hours ago

Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing,...

Logistics Coordinator

  • Modesto, CA
  • 1 day ago
  • Modesto, CA
  • 1 day ago

Kelly Services is HIRING!!! Position : Logistics Coordinator Location : Modesto, CA Schedule : 12HR Shifts | Alternating - 4on/3off, 3on/4off Pay Rate : $22.00/HR Summary: We're looking for a...

Logistics Coordinator

  • Castaic, CA
  • 1 day ago
  • Castaic, CA
  • 1 day ago

Chiquita Canyon Landfill, a Waste Connections company, is looking for a Logistics & Compliance Coordinator to join the team in Castaic, CA! The schedule will subject to change but will be 5 days...

International Operations Agent

  • Cerritos, CA
  • 1 day ago
  • Cerritos, CA
  • 1 day ago

Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...

Logistics Coordinator

  • Modesto, CA
  • 1 day ago
  • Modesto, CA
  • 1 day ago

Kelly Services is HIRING!!! Position : Logistics Coordinator Location : Modesto, CA Schedule : 12HR Shifts | Alternating 4on/3off, 3on/4off Pay Rate : $22.00/HR Summary: Were looking for a...

Logistics Coordinator

  • San Diego, CA
  • 1 day ago
  • San Diego, CA
  • 1 day ago

The Logistics Coordinator will coordinate and assist management with the movement of our members household goods and personal effects. This individual must be detail-oriented and possess a strong...

Procurement Agent 3

  • Long Beach, CA
  • 2 days ago
  • Long Beach, CA
  • 2 days ago

Light Industrial/Manufacturing** **Procurement Agent 3** Long Beach, CA Posted: 4/25/2025 Job Description Job ID#: 211081 Job Category: Light Industrial/Manufacturing Position Type: Associate - W2...

Logistics Coordinator - 2nd Shift

  • Pico Rivera, CA
  • 4 days ago
  • Pico Rivera, CA
  • 4 days ago

Logistics Coordinator - 2nd Shift 3:00pm - 11:30pm / Monday - Friday $24.00 - $26.00 per hour / DOE Some OT and Weekends A leading creative packaging and display company in Pico Rivera, is seeking...

Agent Export Maritime/Ocean Export Agent

  • CA
  • 4 days ago
  • CA
  • 4 days ago

CEVA Logistics est l'une des principales entreprises de logistique au niveau mondial, avec plus de 1 500 installations dans plus de 170 pays, offrant une gamme complete de services de logistique...

Logistics Coordinator

  • CA
  • 5 days ago
  • CA
  • 5 days ago

Logistics Coordinator Job Employer Name: FreightAmigoSpiderID: 13952694 Location: US, CaliforniaDate Posted: 2/27/2025 Wage:Category: Shipping/Receiving Job Code: Number Of Openings: 1 Job...

Transportation Clerk - Freshpoint Southern California (R173406)

  • City of Industry, CA
  • 5 days ago
  • City of Industry, CA
  • 5 days ago

Transportation Clerk - Freshpoint Southern California (R173406) Job Employer Name: Freshpoint Southern CaliforniaSpiderID: 13864315 Location: City of Industry, CaliforniaDate Posted: 10/17/2024...

Logistics Coordinator

  • San Diego, CA
  • 5 days ago
  • San Diego, CA
  • 5 days ago

Logistics Coordinator Job Employer Name:SpiderID: 13930860 Location: San Diego, CaliforniaDate Posted: 1/22/2025 Wage:Category: Inventory Clerk Job Code: Number Of Openings: 1 Job Description: lan...

Transportation Clerk/ Night - Freshpoint Southern California (R184482)

  • City of Industry, CA
  • 5 days ago
  • City of Industry, CA
  • 5 days ago

Transportation Clerk/ Night - Freshpoint Southern California (R184482) Job Employer Name: Jovanna SandovalSpiderID: 13934185 Location: City of Industry, CaliforniaDate Posted: 1/28/2025 Wage:...

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
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In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in California offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in California
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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