Customer Service Representative Jobs in California

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 67 Jobs

Logistics Coordinator (EM6930)

  • Santa Ana, CA
  • 19 hours ago
  • Santa Ana, CA
  • 19 hours ago

Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services....

Transportation Clerk

  • Delano, CA
  • 1 day ago
  • Delano, CA
  • 1 day ago

Company Description Wonderful Citrus is Americas largest integrated grower, shipper and packer of fresh citrus, including clementine/mandarin, navel and Valencia oranges; lemons; limes;...

Logistics Coordinator

  • Ontario, CA
  • 2 days ago
  • Ontario, CA
  • 2 days ago

of lading - Must be very detail - Must have good math & Excel skill - Import experience is preferred Field Shared Notes T2H....

Logistics Coordinator

  • Oakland, CA
  • 3 days ago
  • Oakland, CA
  • 3 days ago

Published 2 days ago Logistics Coordinator GirlVentures Hybrid, Work must be performed in or near Oakland, CA Details Job Type: Part Time Job Type: Temporary Start Date: April 30, 2025 End Date:...

Logistics Coordinator

  • San Bernardino, CA
  • 3 days ago
  • San Bernardino, CA
  • 3 days ago

Job Details Division: Nucor Data Systems Location: San Bernardino, CA, United States Other Available Locations: N/A Pay Range: $26.68 - $32.43 (based on experience) Basic Job Functions: Planning...

Warehouse Administrative Assistant

  • Sunnyvale, CA
  • 3 days ago
  • Sunnyvale, CA
  • 3 days ago

Position Summary: The Warehouse Administrative Assistant will work within the Purchasing Department and report to the Warehouse Manager. This role will support the efficient operation of the...

Sea Logistics Customer Care Supervisor

  • Los Angeles, CA
  • 5 days ago
  • Los Angeles, CA
  • 5 days ago

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Los Angeles is looking for a new Sea Logistics Customer...

International Operations Agent II

  • Torrance, CA
  • 5 days ago
  • Torrance, CA
  • 5 days ago

Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...

Logistics Coordinator

  • Pasadena, CA
  • 5 days ago
  • Pasadena, CA
  • 5 days ago

Material Handler Opening in Pasadena, CA Volt is immediately hiring for Material Handler in Pasadena, CA As a Material Handler you will: Perform transportation services, including transporting...

Logistics Coordinator

  • Roseville, CA
  • 5 days ago
  • Roseville, CA
  • 5 days ago

Job Responsibilities Open all daily International and Domestic deliveries consisting of parcels, LTL, TL freight deliveries. Deliveries can consist of a variety of sizes and weights....

Ocean Export Agent

  • Hawthorne, CA
  • 6 days ago
  • Hawthorne, CA
  • 6 days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Logistics Coordinator

  • Westlake Village, CA
  • 7 days ago
  • Westlake Village, CA
  • 7 days ago

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step...

Trial Logistics Coordinator

  • Los Angeles, CA
  • 7 days ago
  • Los Angeles, CA
  • 7 days ago

Trial Logistics Coordinator Location: Downtown Los Angeles, CA preferred, but open to other offices (Hybrid, frequent travel required) Pay: $145,000 to $165,000 annually Experience: 3+ years of...

Air Logistics Customer Care Specialist

  • San Francisco, CA
  • 9 days ago
  • San Francisco, CA
  • 9 days ago

forwarding/ 3PL experience 1 year minimum prior experience in air freight forwarding required Knowledge of rules and regulations for Airfreight Good Reasons to Join At Kuehne+Nagel we strive daily...

Logistics Specialist 3 (Logistics Coordinator)

  • Santa Ana, CA
  • 12 days ago
  • Santa Ana, CA
  • 12 days ago

Logistics Specialist 3 (Logistics Coordinator) Job ID: 25-07797 Pay rate range - $28/hr. to $30/hr. on W2 Work Schedule: Fully Onsite Mon-Fri 8:00 am to 5:00 pm (hours can change dependent on...

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in California offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.8%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in California
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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