Customer Service Representative Jobs in Torrance, CA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 18 Jobs

Air Import Agent

  • Huntington Beach, CA (20 miles from Torrance, CA)
  • 2 days ago
  • Huntington Beach, CA (20 miles from Torrance, CA)
  • 2 days ago

We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....

Graveyard Logistics Coordinator

  • Los Angeles, CA (10 miles from Torrance, CA)
  • 3 days ago
  • Los Angeles, CA (10 miles from Torrance, CA)
  • 3 days ago

Now Hiring: Overnight Routing Coordinator ;; Location: Rancho Dominguez, CA 90220 ;; Schedule: Sunday Thursday | 8:00 PM 5:00 AM ;; Days Off: Friday & Saturday Were seeking a dependable Overnight...

Logistics Coordinator - $24-$26 per hour DOE - 2nd Shift

  • Pico Rivera, CA (16 miles from Torrance, CA)
  • 3 days ago
  • Pico Rivera, CA (16 miles from Torrance, CA)
  • 3 days ago

Apply in person Mon-Thur at 9:00am Bring 2 forms of ID and your resume 8803 Whittier Blvd Pico Rivera CA 90660 What is my purpose? The Logistics Coordinator acts as a liaison between our customer...

Logistics Coordinator

  • Santa Fe Springs, CA (16 miles from Torrance, CA)
  • 3 days ago
  • Santa Fe Springs, CA (16 miles from Torrance, CA)
  • 3 days ago

This Logistics Coordinator Position Features: Opportunities for Advancement Great Company Culture Great Pay to $62K We are currently seeking a highly organized and detail-oriented Logistics...

Seasonal Planning and Travel Logistics Coordinator

  • Inglewood, CA (9 miles from Torrance, CA)
  • 4 days ago
  • Inglewood, CA (9 miles from Torrance, CA)
  • 4 days ago

The Seasonal Planning and Travel Logistics Coordinator will assist with various tasks revolving around tent pole and in-house events, including but not limited to: hotel reservations, group...

Transportation Clerk - Freshpoint Southern California (R201588)

  • City of Industry, CA (20 miles from Torrance, CA)
  • 10 days ago
  • City of Industry, CA (20 miles from Torrance, CA)
  • 10 days ago

Job Description: Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $17.21 - $25.82 The compensation range provided...

Transportation Clerk

  • Bell, CA (13 miles from Torrance, CA)
  • 12 days ago
  • Bell, CA (13 miles from Torrance, CA)
  • 12 days ago

General information Name Transportation Clerk Ref # 283 Date Monday, March 31, 2025 City Bell State California Country United States Business Entity IFS Function Transportation Admin Description &...

Cell & Gene Control Tower Logistics Coordinator

  • Inglewood, CA (9 miles from Torrance, CA)
  • 21 days ago
  • Inglewood, CA (9 miles from Torrance, CA)
  • 21 days ago

freight industry Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook) Ability, thorough knowledge, to adapt/deal with inquiries & day to day issues Proven track record of excellent...

Logistics Coordinator

  • Los Angeles, CA (10 miles from Torrance, CA)
  • 21 days ago
  • Los Angeles, CA (10 miles from Torrance, CA)
  • 21 days ago

Logistics Coordinator Los Angeles, CA PM/CM Services Owner's Representative Contact: Bill Moran Description seeks an experienced and dedicated Logistics Coordinator to join our Southern California...

Transportation Clerk

  • City of Industry, CA (21 miles from Torrance, CA)
  • 22 days ago
  • City of Industry, CA (21 miles from Torrance, CA)
  • 22 days ago

Responsibilities Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service...

Transportation Clerk

  • City of Industry, CA (20 miles from Torrance, CA)
  • 23 days ago
  • City of Industry, CA (20 miles from Torrance, CA)
  • 23 days ago

Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...

Mid-Level Procurement Agent

  • Los Angeles, CA (10 miles from Torrance, CA)
  • 24 days ago
  • Los Angeles, CA (10 miles from Torrance, CA)
  • 24 days ago

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...

Area Air Logistics Customer Care Manager

  • Torrance, CA
  • 25 days ago
  • Torrance, CA
  • 25 days ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Logistics Coordinator

  • Torrance, CA
  • 26 days ago
  • Torrance, CA
  • 26 days ago

Seeking a detail-oriented Logistics Coordinator to support a growing number of global procurement projects. This remote role will focus on operational support and coordination of logistics...

Remote Work

International Operations Agent II - Gateway

  • Torrance, CA
  • 27 days ago
  • Torrance, CA
  • 27 days ago

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...

Demographic Data for Torrance, CA

Moving to Torrance, CA? Find some basic demographic data about Torrance, CA below.


Local
National
177,499
7,439
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Torrance, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Torrance, CA offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Torrance, CA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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