Customer Service Representative Jobs in South San Francisco, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation and Logistics Coordinator Needed
- South San Francisco, CA
- 1 day ago
- South San Francisco, CA
- 1 day ago
Looking for qualified candidate to help maintain day to day logistics/transportation requirements for growing recycling company. Duties include: * Coordinate daily pickups for all drivers,...
- San Francisco, CA (8 miles from South San Francisco, CA)
- 2 days ago
- San Francisco, CA (8 miles from South San Francisco, CA)
- 2 days ago
Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found...
International Operations Agent
- Hayward, CA (18 miles from South San Francisco, CA)
- 15 days ago
- Hayward, CA (18 miles from South San Francisco, CA)
- 15 days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
- Brisbane, CA (2 miles from South San Francisco, CA)
- 21 days ago
- Brisbane, CA (2 miles from South San Francisco, CA)
- 21 days ago
. + Coordinate closely with internal departmentssales, operations, customs brokerage, and logisticsto deliver end-to-end customer satisfaction. + Provide shipping quotes, monitor cost versus revenue...
Select Staffing is now hiring a Air Freight Import and Export Agent for a well-known logistics company in South San Francisco, CA! Pay: $25-$27/hr....
- Fremont, CA (24 miles from South San Francisco, CA)
- 30+ days ago
- Fremont, CA (24 miles from South San Francisco, CA)
- 30+ days ago
Job Description Overview: The Senior Logistics Coordinator is responsible for managing inbound claims, chargeback resolution, carrier billing discrepancies, and logistics data reporting. This role...
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for South San Francisco, CA
Moving to South San Francisco, CA? Find some basic demographic data about South San Francisco, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in South San Francisco, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in South San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »