Customer Service Representative Jobs in Santa Ana, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 2 days ago
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 2 days ago
We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....
Retail Routing & Logistics Coordinator 3PL Fulfillment (Corona, CA)
- Corona, CA (18 miles from Santa Ana, CA)
- 2 days ago
- Corona, CA (18 miles from Santa Ana, CA)
- 2 days ago
Retail Routing & Logistics Coordinator - 3PL Fulfillment (Corona, CA) (Corona & Remote) EXP Fulfillment image 1 of 1 Latitude Way CA 92881 compensation: Compensation: $20-$26/hour DOE employment...
Logistics Coordinator - $24-$26 per hour DOE - 2nd Shift
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 3 days ago
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 3 days ago
Apply in person Mon-Thur at 9:00am Bring 2 forms of ID and your resume 8803 Whittier Blvd Pico Rivera CA 90660 What is my purpose? The Logistics Coordinator acts as a liaison between our customer...
- Santa Fe Springs, CA (16 miles from Santa Ana, CA)
- 3 days ago
- Santa Fe Springs, CA (16 miles from Santa Ana, CA)
- 3 days ago
This Logistics Coordinator Position Features: Opportunities for Advancement Great Company Culture Great Pay to $62K We are currently seeking a highly organized and detail-oriented Logistics...
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services....
Transportation Clerk - Freshpoint Southern California (R201588)
- City of Industry, CA (20 miles from Santa Ana, CA)
- 10 days ago
- City of Industry, CA (20 miles from Santa Ana, CA)
- 10 days ago
Job Description: Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $17.21 - $25.82 The compensation range provided...
- Bell, CA (23 miles from Santa Ana, CA)
- 12 days ago
- Bell, CA (23 miles from Santa Ana, CA)
- 12 days ago
General information Name Transportation Clerk Ref # 283 Date Monday, March 31, 2025 City Bell State California Country United States Business Entity IFS Function Transportation Admin Description &...
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services....
- City of Industry, CA (20 miles from Santa Ana, CA)
- 23 days ago
- City of Industry, CA (20 miles from Santa Ana, CA)
- 23 days ago
Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...
Logistics/Operations Coordinator - Engineering
- Irvine, CA (6 miles from Santa Ana, CA)
- 26 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 26 days ago
Schedule: Schedule: M-F 8-5/9-6 (with flexibility depending on business needs) Job Summary: We are seeking a detail-oriented Validation Coordinator to support the development and execution of...
Logistics Coordinator, Inbound Logistics Procurement/Logistics Santa Ana, California Contract May 16, 2025 Overview & Responsibilities This role offers an exciting opportunity to contribute to a...
Japanese Bilingual International Logistics Coordinator
- Rancho Dominguez, CA (23 miles from Santa Ana, CA)
- 30+ days ago
- Rancho Dominguez, CA (23 miles from Santa Ana, CA)
- 30+ days ago
Position: Japanese Bilingual International Logistics Coordinator Location: Rancho Dominguez, CA (Onsite) Working Hours: 8:30 AM - 5:00 PM FLSA Status: Non-Exempt, Full-Time, Direct Hire Overview:...
- Fullerton, CA (9 miles from Santa Ana, CA)
- 45+ days ago
- Fullerton, CA (9 miles from Santa Ana, CA)
- 45+ days ago
Logistics CSR - Data Entry [Fullerton, CA, 92831] | 2025-04-30 18:08:01 Job Description Job Title: CSR (Logistics Data Entry, Tracking & Tracing) Contract Period: 1 yr. Working Location: 2099 E....
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Santa Ana, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Packaging
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »