Customer Service Representative Jobs in San Francisco, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Brisbane, CA (6 miles from San Francisco, CA)
- 1 day ago
- Brisbane, CA (6 miles from San Francisco, CA)
- 1 day ago
Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing,...
- Brisbane, CA (6 miles from San Francisco, CA)
- 8 days ago
- Brisbane, CA (6 miles from San Francisco, CA)
- 8 days ago
Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing,...
Program Services & Logistics Coordinator
- San Francisco, CA
- 10 days ago
- San Francisco, CA
- 10 days ago
Published 3 days ago Program Services & Logistics Coordinator Trabajadores Unidos Workers United On-site, Work must be performed in or near San Francisco, CA Details Job Type: Full Time Start...
Logistics Coordinator, Site Services
- South San Francisco, CA (8 miles from San Francisco, CA)
- 14 days ago
- South San Francisco, CA (8 miles from San Francisco, CA)
- 14 days ago
The Position The responsibilities for this position may include, but are not limited to: WAREHOUSE OPERATIONS Coordinate the receiving and delivery of research materials management (e.g. gSupply,...
- Richmond, CA (12 miles from San Francisco, CA)
- 45+ days ago
- Richmond, CA (12 miles from San Francisco, CA)
- 45+ days ago
Thorough knowledge and understanding of air freight product /environment. Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications....
- Hayward, CA (19 miles from San Francisco, CA)
- 45+ days ago
- Hayward, CA (19 miles from San Francisco, CA)
- 45+ days ago
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a Logistics Coordinator to provide administrative support and dispatch...
Sea Logistics Customer Care Specialist, Import
- San Francisco, CA
- 60+ days ago
- San Francisco, CA
- 60+ days ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our San Francisco site is looking for a new Sea Logistics Customer...
- South San Francisco, CA (8 miles from San Francisco, CA)
- 90+ days ago
- South San Francisco, CA (8 miles from San Francisco, CA)
- 90+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Francisco, CA
Highest Education Level
Customer Service Representatives in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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