Customer Service Representative Jobs in San Bernardino, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Retail Routing & Logistics Coordinator 3PL Fulfillment (Corona, CA)
- Corona, CA (22 miles from San Bernardino, CA)
- 1 day ago
- Corona, CA (22 miles from San Bernardino, CA)
- 1 day ago
Retail Routing & Logistics Coordinator - 3PL Fulfillment (Corona, CA) (Corona & Remote) EXP Fulfillment image 1 of 1 Latitude Way CA 92881 compensation: Compensation: $20-$26/hour DOE employment...
- Fontana, CA (8 miles from San Bernardino, CA)
- 1 day ago
- Fontana, CA (8 miles from San Bernardino, CA)
- 1 day ago
The Logistics Coordinator is responsible for overseeing logistics activities throughout the life cycle of orders, including negotiating rates, booking shipments, tracking shipments, creating...
Job Details Division: Nucor Data Systems Location: San Bernardino, CA, United States Other Available Locations: N/A Pay Range: $26.68 - $32.43 (based on experience) Basic Job Functions: Planning...
- Redlands, CA (10 miles from San Bernardino, CA)
- 30+ days ago
- Redlands, CA (10 miles from San Bernardino, CA)
- 30+ days ago
Logistics Coordinator Overview Maximize your expertise in shipping operations and attention to detail to curate documentation and arrange the delivery of Esri software orders, support materials,...
Demographic Data for San Bernardino, CA
Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Bernardino, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in San Bernardino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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