Customer Service Representative Jobs in Rancho Cordova, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Roseville, CA (9 miles from Rancho Cordova, CA)
- 1 day ago
- Roseville, CA (9 miles from Rancho Cordova, CA)
- 1 day ago
Open daily International and Domestic deliveries consisting of parcels, LTL, TL freight deliveries. Deliveries can consist of a variety of sizes and weights....
Responsibilities Position Summary: The Patient Logistics Coordinator performs on activities delegated by the Transfer Center RN and Patient Logistics Manager to facilitate the appropriate...
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...
The Vehicle Logistics Agent Bilingual I is responsible for professionally ensuring customer car purchase and transport inquiries in a high-volume, sales-driven, service-oriented environment occur....
Vehicle Logistics Agent Bilingual II
- Rancho Cordova, CA
- 30+ days ago
- Rancho Cordova, CA
- 30+ days ago
The Vehicle Logistics Agent Bilingual II is responsible for professionally ensuring customer car purchase and transport inquiries in a high-volume, sales-driven, service-oriented environment...
Vehicle Logistics Agent Bilingual III
- Rancho Cordova, CA
- 30+ days ago
- Rancho Cordova, CA
- 30+ days ago
The Vehicle Logistics Agent Bilingual III is responsible for professionally ensuring customer car purchase and transport inquiries in a high-volume, sales-driven, service-oriented environment...
- Sacramento, CA (12 miles from Rancho Cordova, CA)
- 90+ days ago
- Sacramento, CA (12 miles from Rancho Cordova, CA)
- 90+ days ago
Position Purpose: The purpose of this position is to maximize the productivity of all delivery resources (drivers, trailers, and vehicles) to ensure that rental assets are delivered and picked up...
Demographic Data for Rancho Cordova, CA
Moving to Rancho Cordova, CA? Find some basic demographic data about Rancho Cordova, CA below.
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Salary for Customer Service Representative Jobs in Rancho Cordova, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Rancho Cordova, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Freight Management
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Loading & Unloading
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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