Customer Service Representative Jobs in Newport Coast, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator (EM6973)
- Santa Ana, CA (10 miles from Newport Coast, CA)
- 5 days ago
- Santa Ana, CA (10 miles from Newport Coast, CA)
- 5 days ago
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services....
- La Mirada, CA (24 miles from Newport Coast, CA)
- 13 days ago
- La Mirada, CA (24 miles from Newport Coast, CA)
- 13 days ago
Logistics Coordinator US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 6/23/2025 6:05:57 PM About Acro Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms providing...
- Huntington Beach, CA (12 miles from Newport Coast, CA)
- 25 days ago
- Huntington Beach, CA (12 miles from Newport Coast, CA)
- 25 days ago
We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....
Demographic Data for Newport Coast, CA
Moving to Newport Coast, CA? Find some basic demographic data about Newport Coast, CA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Newport Coast, CA
Highest Education Level
Customer Service Representatives in Newport Coast, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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