Customer Service Representative Jobs in Long Beach, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
International Operations Agent
- Cerritos, CA (10 miles from Long Beach, CA)
- 1 day ago
- Cerritos, CA (10 miles from Long Beach, CA)
- 1 day ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Light Industrial/Manufacturing** **Procurement Agent 3** Long Beach, CA Posted: 4/25/2025 Job Description Job ID#: 211081 Job Category: Light Industrial/Manufacturing Position Type: Associate - W2...
Logistics Coordinator - 2nd Shift
- Pico Rivera, CA (14 miles from Long Beach, CA)
- 4 days ago
- Pico Rivera, CA (14 miles from Long Beach, CA)
- 4 days ago
Logistics Coordinator - 2nd Shift 3:00pm - 11:30pm / Monday - Friday $24.00 - $26.00 per hour / DOE Some OT and Weekends A leading creative packaging and display company in Pico Rivera, is seeking...
Transportation Clerk - Freshpoint Southern California (R173406)
- City of Industry, CA (18 miles from Long Beach, CA)
- 5 days ago
- City of Industry, CA (18 miles from Long Beach, CA)
- 5 days ago
Transportation Clerk - Freshpoint Southern California (R173406) Job Employer Name: Freshpoint Southern CaliforniaSpiderID: 13864315 Location: City of Industry, CaliforniaDate Posted: 10/17/2024...
Transportation Clerk/ Night - Freshpoint Southern California (R184482)
- City of Industry, CA (18 miles from Long Beach, CA)
- 5 days ago
- City of Industry, CA (18 miles from Long Beach, CA)
- 5 days ago
Transportation Clerk/ Night - Freshpoint Southern California (R184482) Job Employer Name: Jovanna SandovalSpiderID: 13934185 Location: City of Industry, CaliforniaDate Posted: 1/28/2025 Wage:...
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations)
- Santa Ana, CA (23 miles from Long Beach, CA)
- 11 days ago
- Santa Ana, CA (23 miles from Long Beach, CA)
- 11 days ago
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations) Job ID: 25-08205 Pay rate range - $35/hr. to $37/hr. on W2 Work Schedule: Fully onsite Flexibility to travel and/or work overtime...
Logistics Coordinator (Manufacturing)
- Huntington Beach, CA (17 miles from Long Beach, CA)
- 16 days ago
- Huntington Beach, CA (17 miles from Long Beach, CA)
- 16 days ago
Lead strategy development and process improvements for all modes of transportation (LTL, FTL, LCL, FCL)....
443678BR** **Auto req ID:** 443678BR **Company:** Boeing **Job Code:** Buyer Buyer **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** - Our organization works with partner...
Transportation/Logistics Coordinator
- Los Angeles, CA (10 miles from Long Beach, CA)
- 18 days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 18 days ago
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
- Huntington Beach, CA (17 miles from Long Beach, CA)
- 25 days ago
- Huntington Beach, CA (17 miles from Long Beach, CA)
- 25 days ago
Provide forecasting and sourcing capacity for LTL, FTL, LCL, and FCL transportation....
Logistics Coordinator, Reverse Operations
- Santa Ana, CA (23 miles from Long Beach, CA)
- 26 days ago
- Santa Ana, CA (23 miles from Long Beach, CA)
- 26 days ago
Logistics Coordinator, Reverse Operations **W2 contract**ONSITE out of Santa Ana, CA** Target W2 $35/hr This is a customer-focused position with responsibility for the life cycle of our clients...
International Operations Agent II
- Torrance, CA (3 miles from Long Beach, CA)
- 30+ days ago
- Torrance, CA (3 miles from Long Beach, CA)
- 30+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
- Los Angeles, CA (10 miles from Long Beach, CA)
- 30+ days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 30+ days ago
Trial Logistics Coordinator Location: Downtown Los Angeles, CA preferred, but open to other offices (Hybrid, frequent travel required) Pay: $145,000 to $165,000 annually Experience: 3+ years of...
Logistics Specialist 3 (Logistics Coordinator)
- Santa Ana, CA (23 miles from Long Beach, CA)
- 45+ days ago
- Santa Ana, CA (23 miles from Long Beach, CA)
- 45+ days ago
Logistics Specialist 3 (Logistics Coordinator) Job ID: 25-07797 Pay rate range - $28/hr. to $30/hr. on W2 Work Schedule: Fully Onsite Mon-Fri 8:00 am to 5:00 pm (hours can change dependent on...
- Los Angeles, CA (10 miles from Long Beach, CA)
- 60+ days ago
- Los Angeles, CA (10 miles from Long Beach, CA)
- 60+ days ago
Title: Logistics Coordinator Who We Are KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our...
Demographic Data for Long Beach, CA
Moving to Long Beach, CA? Find some basic demographic data about Long Beach, CA below.
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Salary for Customer Service Representative Jobs in Long Beach, CA
Highest Education Level
Customer Service Representatives in Long Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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