Customer Service Representative Jobs in Hayward, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and...
- San Francisco, CA (19 miles from Hayward, CA)
- 12 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 12 days ago
Title Supply Chain Coordinator/Specialist-I Location HQ, USA, CA, San Francisco, 2nd St Description Title: Logistics Coordinator Remote Two shifts: 1) Monday to Friday: 10:00 am to 6:00 pm EST 2)...
Remote Work- Santa Clara, CA (23 miles from Hayward, CA)
- 22 days ago
- Santa Clara, CA (23 miles from Hayward, CA)
- 22 days ago
Worldwide Technology is looking for a Site Logistics Coordinator. This job is part of WWT s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by...
Project/Supply Chain/Logistics Coordinator
- Mountain View, CA (17 miles from Hayward, CA)
- 30+ days ago
- Mountain View, CA (17 miles from Hayward, CA)
- 30+ days ago
We are looking for a Project/Supply Chain Coordinator to work for a growing team within a Network PMO group. This is an opportunity to work with a fast pace, highly cross functional group. You...
- San Jose, CA (24 miles from Hayward, CA)
- 30+ days ago
- San Jose, CA (24 miles from Hayward, CA)
- 30+ days ago
Worldwide Technology is looking for a Site Logistics Coordinator. This job is part of WWT s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by...
Provide accurate shipment documentation such as commercial invoices, bills of lading, shipper's export declarations, shippers' letters of instruction, dangerous goods declarations, and any other transportation...
- Burlingame, CA (17 miles from Hayward, CA)
- 60+ days ago
- Burlingame, CA (17 miles from Hayward, CA)
- 60+ days ago
Export Agents utilize their communication skills and industry knowledge to ensure our customers supply chain runs efficiently. They build relationships with customers and collaborate with internal...
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hayward, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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