Customer Service Representative Jobs in Garden Grove, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Montclair, CA (23 miles from Garden Grove, CA)
- 10 hours ago
- Montclair, CA (23 miles from Garden Grove, CA)
- 10 hours ago
Assist in dvlpg, implmtg new procedures & global logistics solutions for customers.recblid fsdbkl8qa4glydrcivxfplcrhr193oPDN-9f5323eb-716d-43a9-b863-7f8c0c0923b5...
- Long Beach, CA (19 miles from Garden Grove, CA)
- 5 days ago
- Long Beach, CA (19 miles from Garden Grove, CA)
- 5 days ago
Job Description: Regular and predictable attendance is required The *** Company is seeking a Procurement Agent in Long Beach, CA and St. Louis, MO for *** Global Services - Government (BGS-G)...
Logistics Coordinator (EM6973)
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 5 days ago
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 5 days ago
Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services....
- La Mirada, CA (10 miles from Garden Grove, CA)
- 13 days ago
- La Mirada, CA (10 miles from Garden Grove, CA)
- 13 days ago
Logistics Coordinator US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 6/23/2025 6:05:57 PM About Acro Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms providing...
Logistics Coordinator II, International Freight
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 15 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 15 days ago
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives...
Air Logistics Customer Care Specialist
- Torrance, CA (22 miles from Garden Grove, CA)
- 19 days ago
- Torrance, CA (22 miles from Garden Grove, CA)
- 19 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 25 days ago
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 25 days ago
We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....
Transportation Clerk - Freshpoint Southern California (R201588)
- City of Industry, CA (15 miles from Garden Grove, CA)
- 30+ days ago
- City of Industry, CA (15 miles from Garden Grove, CA)
- 30+ days ago
Job Description: Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $17.21 - $25.82 The compensation range provided...
- Bell, CA (18 miles from Garden Grove, CA)
- 30+ days ago
- Bell, CA (18 miles from Garden Grove, CA)
- 30+ days ago
General information Name Transportation Clerk Ref # 283 Date Monday, March 31, 2025 City Bell State California Country United States Business Entity IFS Function Transportation Admin Description &...
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 30+ days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 30+ days ago
Logistics Coordinator Los Angeles, CA PM/CM Services Owner's Representative Contact: Bill Moran Description seeks an experienced and dedicated Logistics Coordinator to join our Southern California...
- City of Industry, CA (23 miles from Garden Grove, CA)
- 45+ days ago
- City of Industry, CA (23 miles from Garden Grove, CA)
- 45+ days ago
Responsibilities Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service...
- City of Industry, CA (15 miles from Garden Grove, CA)
- 45+ days ago
- City of Industry, CA (15 miles from Garden Grove, CA)
- 45+ days ago
Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...
Area Air Logistics Customer Care Manager
- Torrance, CA (22 miles from Garden Grove, CA)
- 45+ days ago
- Torrance, CA (22 miles from Garden Grove, CA)
- 45+ days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
International Operations Agent II - Gateway
- Torrance, CA (22 miles from Garden Grove, CA)
- 45+ days ago
- Torrance, CA (22 miles from Garden Grove, CA)
- 45+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Japanese Bilingual International Logistics Coordinator
- Rancho Dominguez, CA (18 miles from Garden Grove, CA)
- 45+ days ago
- Rancho Dominguez, CA (18 miles from Garden Grove, CA)
- 45+ days ago
Position: Japanese Bilingual International Logistics Coordinator Location: Rancho Dominguez, CA (Onsite) Working Hours: 8:30 AM - 5:00 PM FLSA Status: Non-Exempt, Full-Time, Direct Hire Overview:...
Demographic Data for Garden Grove, CA
Moving to Garden Grove, CA? Find some basic demographic data about Garden Grove, CA below.
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Salary for Customer Service Representative Jobs in Garden Grove, CA
Highest Education Level
Customer Service Representatives in Garden Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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