Customer Service Representative Jobs in Fremont, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator, Site Services
- South San Francisco, CA (24 miles from Fremont, CA)
- 13 days ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 13 days ago
The Position The responsibilities for this position may include, but are not limited to: WAREHOUSE OPERATIONS Coordinate the receiving and delivery of research materials management (e.g. gSupply,...
Project/Supply Chain/Logistics Coordinator
- Mountain View, CA (11 miles from Fremont, CA)
- 26 days ago
- Mountain View, CA (11 miles from Fremont, CA)
- 26 days ago
We are looking for a Project/Supply Chain Coordinator to work for a growing team within a Network PMO group. This is an opportunity to work with a fast pace, highly cross functional group. You...
SR Logistics Coordinator Industrial & Manufacturing $ 33 - $ 36 / Hour location_on Fremont, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Senior...
- Hayward, CA (8 miles from Fremont, CA)
- 45+ days ago
- Hayward, CA (8 miles from Fremont, CA)
- 45+ days ago
Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a Logistics Coordinator to provide administrative support and dispatch...
- South San Francisco, CA (24 miles from Fremont, CA)
- 90+ days ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 90+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for Fremont, CA
Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.
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Salary for Customer Service Representative Jobs in Fremont, CA
Highest Education Level
Customer Service Representatives in Fremont, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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