Customer Service Representative Jobs in El Segundo, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Air Freight Logistics Coordinator
- Carson, CA (10 miles from El Segundo, CA)
- 14 hours ago
- Carson, CA (10 miles from El Segundo, CA)
- 14 hours ago
Job Title: Air Freight Logistics Coordinator Location: Carson, CA Work hour: 9:00 am- 6:00 pm FLSA: Non-Exempt, Full-Time, Direct Hire OVERVIEW A global logistics and freight forwarding company in Carson...
Communicate with other departments such as customs brokerage and warehouse....
- Torrance, CA (7 miles from El Segundo, CA)
- 3 days ago
- Torrance, CA (7 miles from El Segundo, CA)
- 3 days ago
Generate, review, and maintain various shipping documents such as waybills, packing lists, customs declarations, and bills of lading, ensuring compliance with regulatory guidelines for domestic and...
Lead Procurement Agent (Buyer)
- Long Beach, CA (10 miles from El Segundo, CA)
- 5 days ago
- Long Beach, CA (10 miles from El Segundo, CA)
- 5 days ago
Lead Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Procurement Agent (Level 4) for our...
Order Processing Clerk (Manufacturing)
- Pasadena, CA (22 miles from El Segundo, CA)
- 6 days ago
- Pasadena, CA (22 miles from El Segundo, CA)
- 6 days ago
Order Processing Clerk (Manufacturing) LOCATION: United States REF: REF2741R JOB FUNCTION: Customer Service Company Description John Crane, a business of Smiths Group, is a global leader in...
Logistics Coordinator, Mobile Veterinary Services
- Paramount, CA (13 miles from El Segundo, CA)
- 9 days ago
- Paramount, CA (13 miles from El Segundo, CA)
- 9 days ago
Summary: Who we are : Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCAs Community Medicine (CM) team provides expert...
- Rosemead, CA (21 miles from El Segundo, CA)
- 9 days ago
- Rosemead, CA (21 miles from El Segundo, CA)
- 9 days ago
Pay rate range: $35-40/hr. Description: Bachelor's degree in business administration, Finance, or related field or an equivalent combination of education, training, and experience. Typically...
Procurement Agent (Buyer/Planner Admin)
- Long Beach, CA (10 miles from El Segundo, CA)
- 12 days ago
- Long Beach, CA (10 miles from El Segundo, CA)
- 12 days ago
Procurement Agent (Buyer/Planner Admin) Company: The Boeing Company The Boeing Global Services (BGS) organization has a unique and exciting opportunity for a Procurement Agent (Entry-Level, or...
- Long Beach, CA (10 miles from El Segundo, CA)
- 13 days ago
- Long Beach, CA (10 miles from El Segundo, CA)
- 13 days ago
Procurement Agent Company: The Boeing Company The Boeing Global Services organization has a unique and exciting opportunity for Entry Level, Associate, or Mid-Level Procurement Agents to join the...
- City of Industry, CA (20 miles from El Segundo, CA)
- 15 days ago
- City of Industry, CA (20 miles from El Segundo, CA)
- 15 days ago
Responsibilities Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service...
- City of Industry, CA (22 miles from El Segundo, CA)
- 17 days ago
- City of Industry, CA (22 miles from El Segundo, CA)
- 17 days ago
Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...
Logistics Coordinator (H/F) (M/F)
- Carson, CA (10 miles from El Segundo, CA)
- 21 days ago
- Carson, CA (10 miles from El Segundo, CA)
- 21 days ago
of lading, commercial invoices, or any other shipping documentation G.Coordinates with internal and external customers to resolve any issues, provide advance notifications, and retrieve invoices or...
Senior or Lead Procurement Agent
- Los Angeles, CA (9 miles from El Segundo, CA)
- 23 days ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 23 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Sourcing & Logistics Coordinator Lax
- Los Angeles, CA (9 miles from El Segundo, CA)
- 30+ days ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 30+ days ago
forwarding locations Support administrative transactions and track costs of goods and services Book and manage freight shipments, including air transport when needed....
Warehouse Operations & Event Logistics Coordinator (Internal)
- Santa Monica, CA (8 miles from El Segundo, CA)
- 30+ days ago
- Santa Monica, CA (8 miles from El Segundo, CA)
- 30+ days ago
Warehouse Operations & Event Logistics Coordinator The Operations & Event Logistics Coordinator will provide logistical and operational support to a Customer’s marketing and sales divisions with a...
Demographic Data for El Segundo, CA
Moving to El Segundo, CA? Find some basic demographic data about El Segundo, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in El Segundo, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in El Segundo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »