Customer Service Representative Jobs in El Cajon, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
Staffmark is hiring a Logistics Coordinator in San Diego, CA! If you thrive in a fast-paced environment, enjoy solving problems, and have a passion for logistics, this is your opportunity to grow...
Warehouse Administrative Assistant
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
Petco Park - Delaware North 100 Park Blvd San Diego, CA 92101 Regional Office Managed By Delaware North Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation: $24.00 to...
- San Diego, CA (18 miles from El Cajon, CA)
- 5 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 5 days ago
Under general supervision, COORDINATES site logistics and events to drive engagement and experiences. Essential Functions: 1. COORDINATES budget for Site team in location. 2. MAINTAINS...
- Escondido, CA (22 miles from El Cajon, CA)
- 5 days ago
- Escondido, CA (22 miles from El Cajon, CA)
- 5 days ago
Under general supervision, COORDINATES site logistics and events to drive engagement and experiences. Essential Functions: 1. COORDINATES budget for Site team in location. 2. MAINTAINS...
- San Diego, CA (18 miles from El Cajon, CA)
- 11 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 11 days ago
Documentation & Reporting : Ensure timely collection and upload of Proof of Delivery (PODs) and Bill of Lading (BOLs)....
Warehouse Administrative Assistant, Petco Park
- San Diego, CA (18 miles from El Cajon, CA)
- 22 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 22 days ago
The opportunity Delaware North Sportservice is hiring full-time and part-time Administrative Assistant to join our Warehouse team at Petco Park in San Diego, California. As an Administrative...
- San Diego, CA (18 miles from El Cajon, CA)
- 30+ days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 30+ days ago
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our...
- San Diego, CA (18 miles from El Cajon, CA)
- 45+ days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 45+ days ago
Logistics Coordinator#25-13757 San Diego, CA On-site Contract Starts 4/28/2025 Ends 4/27/2026 Job Description Genesis10 is currently seeking a Logistics Coordinator with our client in their San...
Demographic Data for El Cajon, CA
Moving to El Cajon, CA? Find some basic demographic data about El Cajon, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in El Cajon, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in El Cajon, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Trade Compliance
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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