Customer Service Representative Jobs in Cypress, CA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 20 Jobs

Mid-Level Procurement Agent

  • Long Beach, CA (12 miles from Cypress, CA)
  • 23 hours ago
  • Long Beach, CA (12 miles from Cypress, CA)
  • 23 hours ago

Mid-Level Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is looking for a Mid Level Procurement Agent to join our team in Long Beach, CA Position Responsibilities:...

Logistics Coordinator

  • La Puente, CA (15 miles from Cypress, CA)
  • 2 days ago
  • La Puente, CA (15 miles from Cypress, CA)
  • 2 days ago

LOGISTICS COORDINATOR (La Puente, CA): Coordnt inv mngmnt strats to optmze stck lvls & minmze stckouts. Min reqs: Bach of Biz Admin & 1 yr exp in rle rltd to spply chn lgstcs. Exp plnng inv dmnd...

Transportation Clerk

  • Chino, CA (24 miles from Cypress, CA)
  • 3 days ago
  • Chino, CA (24 miles from Cypress, CA)
  • 3 days ago

Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....

Ocean Export Agent

  • Hawthorne, CA (18 miles from Cypress, CA)
  • 3 days ago
  • Hawthorne, CA (18 miles from Cypress, CA)
  • 3 days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Transportation Clerk

  • Redondo Beach, CA (20 miles from Cypress, CA)
  • 3 days ago
  • Redondo Beach, CA (20 miles from Cypress, CA)
  • 3 days ago

Summary We are currently seeking a Transportation Assistant candidate to work in our Transportation Department. The Transportation Assistant is an entry level position that will be trained to be...

Senior Procurement Agent

  • Seal Beach, CA (4 miles from Cypress, CA)
  • 3 days ago
  • Seal Beach, CA (4 miles from Cypress, CA)
  • 3 days ago

Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for a Senior Procurement Agent to support the Supply Chain Proprietary...

Logistics Coordinator

  • Cerritos, CA (4 miles from Cypress, CA)
  • 4 days ago
  • Cerritos, CA (4 miles from Cypress, CA)
  • 4 days ago

Logistics Coordinator Virco Talent Cerritos, California, United States 1 day ago Quick Job type Full-time Quick Job description Location : Cerritos, California Pay Rate : $23.50 per hour Schedule...

Procurement Agent - Need Locals Only

  • Rosemead, CA (17 miles from Cypress, CA)
  • 5 days ago
  • Rosemead, CA (17 miles from Cypress, CA)
  • 5 days ago

Procurement Agent - Need Locals Only Job Description: Key Responsibilities & Skills Core Responsibilities: Conduct contract negotiations, pricing analysis, sourcing, and change order management....

Procurement Agent

  • Rosemead, CA (17 miles from Cypress, CA)
  • 7 days ago
  • Rosemead, CA (17 miles from Cypress, CA)
  • 7 days ago

#203262 Procurement Agent ROSEMEAD, CA; HYBRID ONSITE DATE: Jul 10, 2025 Overview PLACEMENT TYPE: Temporary SALARY: $36.32 to $40.36 an Hour START DATE: 07.21.2025 Join a Fortune 500 leader in the...

Air Import Operations Agent - Logistics Coordination

  • Inglewood, CA (20 miles from Cypress, CA)
  • 18 days ago
  • Inglewood, CA (20 miles from Cypress, CA)
  • 18 days ago

Proficiency with standard office software (e.g., email, word processing, spreadsheets) and the ability to quickly learn our internal freight management systems....

Logistics Coordinator

  • La Mirada, CA (6 miles from Cypress, CA)
  • 22 days ago
  • La Mirada, CA (6 miles from Cypress, CA)
  • 22 days ago

Logistics Coordinator US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 6/23/2025 6:05:57 PM About Acro Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms providing...

Logistics Coordinator II, International Freight

  • Los Angeles, CA (16 miles from Cypress, CA)
  • 23 days ago
  • Los Angeles, CA (16 miles from Cypress, CA)
  • 23 days ago

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives...

Air Logistics Customer Care Specialist

  • Torrance, CA (15 miles from Cypress, CA)
  • 28 days ago
  • Torrance, CA (15 miles from Cypress, CA)
  • 28 days ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Air Import Agent

  • Huntington Beach, CA (8 miles from Cypress, CA)
  • 30+ days ago
  • Huntington Beach, CA (8 miles from Cypress, CA)
  • 30+ days ago

We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....

Transportation Clerk - Freshpoint Southern California (R201588)

  • City of Industry, CA (12 miles from Cypress, CA)
  • 30+ days ago
  • City of Industry, CA (12 miles from Cypress, CA)
  • 30+ days ago

Job Description: Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $17.21 - $25.82 The compensation range provided...

Demographic Data for Cypress, CA

Moving to Cypress, CA? Find some basic demographic data about Cypress, CA below.


Local
National
49,965
1,266
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cypress, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Cypress, CA offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cypress, CA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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