Customer Service Representative Jobs in Cypress, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Long Beach, CA (12 miles from Cypress, CA)
- 23 hours ago
- Long Beach, CA (12 miles from Cypress, CA)
- 23 hours ago
Mid-Level Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is looking for a Mid Level Procurement Agent to join our team in Long Beach, CA Position Responsibilities:...
- La Puente, CA (15 miles from Cypress, CA)
- 2 days ago
- La Puente, CA (15 miles from Cypress, CA)
- 2 days ago
LOGISTICS COORDINATOR (La Puente, CA): Coordnt inv mngmnt strats to optmze stck lvls & minmze stckouts. Min reqs: Bach of Biz Admin & 1 yr exp in rle rltd to spply chn lgstcs. Exp plnng inv dmnd...
- Chino, CA (24 miles from Cypress, CA)
- 3 days ago
- Chino, CA (24 miles from Cypress, CA)
- 3 days ago
Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....
- Hawthorne, CA (18 miles from Cypress, CA)
- 3 days ago
- Hawthorne, CA (18 miles from Cypress, CA)
- 3 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Redondo Beach, CA (20 miles from Cypress, CA)
- 3 days ago
- Redondo Beach, CA (20 miles from Cypress, CA)
- 3 days ago
Summary We are currently seeking a Transportation Assistant candidate to work in our Transportation Department. The Transportation Assistant is an entry level position that will be trained to be...
- Seal Beach, CA (4 miles from Cypress, CA)
- 3 days ago
- Seal Beach, CA (4 miles from Cypress, CA)
- 3 days ago
Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for a Senior Procurement Agent to support the Supply Chain Proprietary...
- Cerritos, CA (4 miles from Cypress, CA)
- 4 days ago
- Cerritos, CA (4 miles from Cypress, CA)
- 4 days ago
Logistics Coordinator Virco Talent Cerritos, California, United States 1 day ago Quick Job type Full-time Quick Job description Location : Cerritos, California Pay Rate : $23.50 per hour Schedule...
Procurement Agent - Need Locals Only
- Rosemead, CA (17 miles from Cypress, CA)
- 5 days ago
- Rosemead, CA (17 miles from Cypress, CA)
- 5 days ago
Procurement Agent - Need Locals Only Job Description: Key Responsibilities & Skills Core Responsibilities: Conduct contract negotiations, pricing analysis, sourcing, and change order management....
- Rosemead, CA (17 miles from Cypress, CA)
- 7 days ago
- Rosemead, CA (17 miles from Cypress, CA)
- 7 days ago
#203262 Procurement Agent ROSEMEAD, CA; HYBRID ONSITE DATE: Jul 10, 2025 Overview PLACEMENT TYPE: Temporary SALARY: $36.32 to $40.36 an Hour START DATE: 07.21.2025 Join a Fortune 500 leader in the...
Air Import Operations Agent - Logistics Coordination
- Inglewood, CA (20 miles from Cypress, CA)
- 18 days ago
- Inglewood, CA (20 miles from Cypress, CA)
- 18 days ago
Proficiency with standard office software (e.g., email, word processing, spreadsheets) and the ability to quickly learn our internal freight management systems....
- La Mirada, CA (6 miles from Cypress, CA)
- 22 days ago
- La Mirada, CA (6 miles from Cypress, CA)
- 22 days ago
Logistics Coordinator US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 6/23/2025 6:05:57 PM About Acro Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms providing...
Logistics Coordinator II, International Freight
- Los Angeles, CA (16 miles from Cypress, CA)
- 23 days ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 23 days ago
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives...
Air Logistics Customer Care Specialist
- Torrance, CA (15 miles from Cypress, CA)
- 28 days ago
- Torrance, CA (15 miles from Cypress, CA)
- 28 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
- Huntington Beach, CA (8 miles from Cypress, CA)
- 30+ days ago
- Huntington Beach, CA (8 miles from Cypress, CA)
- 30+ days ago
We specialize in aprehensive range of logistics services, including Air Freight, Ocean Freight, Warehousing/Distribution, Crating Services, and Customs Brokerage....
Transportation Clerk - Freshpoint Southern California (R201588)
- City of Industry, CA (12 miles from Cypress, CA)
- 30+ days ago
- City of Industry, CA (12 miles from Cypress, CA)
- 30+ days ago
Job Description: Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $17.21 - $25.82 The compensation range provided...
Demographic Data for Cypress, CA
Moving to Cypress, CA? Find some basic demographic data about Cypress, CA below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Cypress, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Cypress, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Transportation Logistics
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Distribution
- Customer Satisfaction
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Collaboration
- Data Entry
- Filing
- Inventory Management
- English
- Bachelor's Degree
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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