Customer Service Representative Jobs in City Of Industry, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
International Operations Agent
- Cerritos, CA (9 miles from City Of Industry, CA)
- 1 day ago
- Cerritos, CA (9 miles from City Of Industry, CA)
- 1 day ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
- Long Beach, CA (18 miles from City Of Industry, CA)
- 2 days ago
- Long Beach, CA (18 miles from City Of Industry, CA)
- 2 days ago
Light Industrial/Manufacturing** **Procurement Agent 3** Long Beach, CA Posted: 4/25/2025 Job Description Job ID#: 211081 Job Category: Light Industrial/Manufacturing Position Type: Associate - W2...
Logistics Coordinator - 2nd Shift
- Pico Rivera, CA (3 miles from City Of Industry, CA)
- 4 days ago
- Pico Rivera, CA (3 miles from City Of Industry, CA)
- 4 days ago
Logistics Coordinator - 2nd Shift 3:00pm - 11:30pm / Monday - Friday $24.00 - $26.00 per hour / DOE Some OT and Weekends A leading creative packaging and display company in Pico Rivera, is seeking...
Transportation Clerk - Freshpoint Southern California (R173406)
- City of Industry, CA
- 5 days ago
- City of Industry, CA
- 5 days ago
Transportation Clerk - Freshpoint Southern California (R173406) Job Employer Name: Freshpoint Southern CaliforniaSpiderID: 13864315 Location: City of Industry, CaliforniaDate Posted: 10/17/2024...
Transportation Clerk/ Night - Freshpoint Southern California (R184482)
- City of Industry, CA
- 5 days ago
- City of Industry, CA
- 5 days ago
Transportation Clerk/ Night - Freshpoint Southern California (R184482) Job Employer Name: Jovanna SandovalSpiderID: 13934185 Location: City of Industry, CaliforniaDate Posted: 1/28/2025 Wage:...
Business Logistics Coordinator - II
- Irvine, CA (23 miles from City Of Industry, CA)
- 9 days ago
- Irvine, CA (23 miles from City Of Industry, CA)
- 9 days ago
Location: Irvine, CA Description: Our client is currently seeking a Business Logistics Coordinator - II This job will have the following responsibilities: The contractor position will support the...
Remote WorkOrder Processing Clerk (EDI&ERP)
- Chino, CA (21 miles from City Of Industry, CA)
- 11 days ago
- Chino, CA (21 miles from City Of Industry, CA)
- 11 days ago
. - Create shipping labels and documents, e.g., bill-of-lading, packing list, commercial invoice, etc. - Cross check shipping labels and documents for accuracy. - Review and monitor open order reports...
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations)
- Santa Ana, CA (20 miles from City Of Industry, CA)
- 11 days ago
- Santa Ana, CA (20 miles from City Of Industry, CA)
- 11 days ago
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations) Job ID: 25-08205 Pay rate range - $35/hr. to $37/hr. on W2 Work Schedule: Fully onsite Flexibility to travel and/or work overtime...
Logistics Coordinator (Manufacturing)
- Huntington Beach, CA (20 miles from City Of Industry, CA)
- 16 days ago
- Huntington Beach, CA (20 miles from City Of Industry, CA)
- 16 days ago
Lead strategy development and process improvements for all modes of transportation (LTL, FTL, LCL, FCL)....
Procurement Agent (Buyer) - Long Beach, CA
- Long Beach, CA (18 miles from City Of Industry, CA)
- 16 days ago
- Long Beach, CA (18 miles from City Of Industry, CA)
- 16 days ago
443678BR** **Auto req ID:** 443678BR **Company:** Boeing **Job Code:** Buyer Buyer **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** - Our organization works with partner...
Transportation/Logistics Coordinator
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 18 days ago
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 18 days ago
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
Warehouse Administrative Assistant 1st Shift
- Montclair, CA (19 miles from City Of Industry, CA)
- 25 days ago
- Montclair, CA (19 miles from City Of Industry, CA)
- 25 days ago
Ryder is immediately hiring a Permanent Full-Time Customer Coordinator Admin in Chino, California Warehouse Positions Pay Weekly Hourly Pay: $18.50 per hour Overtime Pay: $27.75 per hour Schedule:...
- Huntington Beach, CA (20 miles from City Of Industry, CA)
- 25 days ago
- Huntington Beach, CA (20 miles from City Of Industry, CA)
- 25 days ago
Provide forecasting and sourcing capacity for LTL, FTL, LCL, and FCL transportation....
Logistics Coordinator, Reverse Operations
- Santa Ana, CA (20 miles from City Of Industry, CA)
- 26 days ago
- Santa Ana, CA (20 miles from City Of Industry, CA)
- 26 days ago
Logistics Coordinator, Reverse Operations **W2 contract**ONSITE out of Santa Ana, CA** Target W2 $35/hr This is a customer-focused position with responsibility for the life cycle of our clients...
International Operations Agent II
- Torrance, CA (20 miles from City Of Industry, CA)
- 30+ days ago
- Torrance, CA (20 miles from City Of Industry, CA)
- 30+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Demographic Data for City Of Industry, CA
Moving to City Of Industry, CA? Find some basic demographic data about City Of Industry, CA below.
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Salary for Customer Service Representative Jobs in City Of Industry, CA
Highest Education Level
Customer Service Representatives in City Of Industry, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Intermodal
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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