Customer Service Representative Jobs in City Of Industry, CA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 17 Jobs

Air Freight Logistics Coordinator

  • Carson, CA (18 miles from City Of Industry, CA)
  • 17 hours ago
  • Carson, CA (18 miles from City Of Industry, CA)
  • 17 hours ago

Job Title: Air Freight Logistics Coordinator Location: Carson, CA Work hour: 9:00 am- 6:00 pm FLSA: Non-Exempt, Full-Time, Direct Hire OVERVIEW A global logistics and freight forwarding company in Carson...

Senior Import Agent

  • El Segundo, CA (22 miles from City Of Industry, CA)
  • 2 days ago
  • El Segundo, CA (22 miles from City Of Industry, CA)
  • 2 days ago

Communicate with other departments such as customs brokerage and warehouse....

Logistics Coordinator

  • Torrance, CA (20 miles from City Of Industry, CA)
  • 3 days ago
  • Torrance, CA (20 miles from City Of Industry, CA)
  • 3 days ago

Generate, review, and maintain various shipping documents such as waybills, packing lists, customs declarations, and bills of lading, ensuring compliance with regulatory guidelines for domestic and...

Transportation Clerk

  • Pomona, CA (11 miles from City Of Industry, CA)
  • 4 days ago
  • Pomona, CA (11 miles from City Of Industry, CA)
  • 4 days ago

Job description Worldwide Recovery is experiencing rapid growth and looking for a positive and energetic person to join our family. We have an immediate opening for a Transportation Clerk at our...

Lead Procurement Agent (Buyer)

  • Long Beach, CA (18 miles from City Of Industry, CA)
  • 5 days ago
  • Long Beach, CA (18 miles from City Of Industry, CA)
  • 5 days ago

Lead Procurement Agent (Buyer) Company: Boeing Distribution, Inc. Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Procurement Agent (Level 4) for our...

Order Processing Clerk (Manufacturing)

  • Pasadena, CA (11 miles from City Of Industry, CA)
  • 6 days ago
  • Pasadena, CA (11 miles from City Of Industry, CA)
  • 6 days ago

Order Processing Clerk (Manufacturing) LOCATION: United States REF: REF2741R JOB FUNCTION: Customer Service Company Description John Crane, a business of Smiths Group, is a global leader in...

Logistics Coordinator, Mobile Veterinary Services

  • Paramount, CA (10 miles from City Of Industry, CA)
  • 9 days ago
  • Paramount, CA (10 miles from City Of Industry, CA)
  • 9 days ago

Summary: Who we are : Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCAs Community Medicine (CM) team provides expert...

Procurement Agent 3

  • Rosemead, CA (5 miles from City Of Industry, CA)
  • 9 days ago
  • Rosemead, CA (5 miles from City Of Industry, CA)
  • 9 days ago

Pay rate range: $35-40/hr. Description: Bachelor's degree in business administration, Finance, or related field or an equivalent combination of education, training, and experience. Typically...

Procurement Agent (Buyer/Planner Admin)

  • Long Beach, CA (18 miles from City Of Industry, CA)
  • 12 days ago
  • Long Beach, CA (18 miles from City Of Industry, CA)
  • 12 days ago

Procurement Agent (Buyer/Planner Admin) Company: The Boeing Company The Boeing Global Services (BGS) organization has a unique and exciting opportunity for a Procurement Agent (Entry-Level, or...

Procurement Agent

  • Long Beach, CA (18 miles from City Of Industry, CA)
  • 13 days ago
  • Long Beach, CA (18 miles from City Of Industry, CA)
  • 13 days ago

Procurement Agent Company: The Boeing Company The Boeing Global Services organization has a unique and exciting opportunity for Entry Level, Associate, or Mid-Level Procurement Agents to join the...

Transportation Clerk

  • City of Industry, CA (8 miles from City Of Industry, CA)
  • 15 days ago
  • City of Industry, CA (8 miles from City Of Industry, CA)
  • 15 days ago

Responsibilities Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service...

Transportation Clerk

  • City of Industry, CA
  • 17 days ago
  • City of Industry, CA
  • 17 days ago

Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...

Logistics Coordinator (H/F) (M/F)

  • Carson, CA (18 miles from City Of Industry, CA)
  • 21 days ago
  • Carson, CA (18 miles from City Of Industry, CA)
  • 21 days ago

of lading, commercial invoices, or any other shipping documentation G.Coordinates with internal and external customers to resolve any issues, provide advance notifications, and retrieve invoices or...

Senior or Lead Procurement Agent

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 23 days ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 23 days ago

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...

Sourcing & Logistics Coordinator Lax

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 30+ days ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 30+ days ago

forwarding locations Support administrative transactions and track costs of goods and services Book and manage freight shipments, including air transport when needed....

Demographic Data for City Of Industry, CA

Moving to City Of Industry, CA? Find some basic demographic data about City Of Industry, CA below.


Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in City Of Industry, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in City Of Industry, CA offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in City Of Industry, CA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

logistics manager reviewing data with her team in the warehouse
5 Lucrative Logistics Career Paths to Consider

Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.

Read article »
There are many options when choosing your logistics career path.
Everything You Need to Know to Begin Your Logistics Career Path

Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.

Read article »
Military veteran standing in a warehouse and transitioning to a career in logistics
Leaving the Military? Consider a Job in Logistics

Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.

Read article »