Customer Service Representative Jobs in Burbank, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Air Import Operations Agent - Logistics Coordination
- Inglewood, CA (16 miles from Burbank, CA)
- 1 day ago
- Inglewood, CA (16 miles from Burbank, CA)
- 1 day ago
Proficiency with standard office software (e.g., email, word processing, spreadsheets) and the ability to quickly learn our internal freight management systems....
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
Exploding Kittens is a leading game and entertainment company with a mission to inspire people to connect, laugh, and play fun games in the physical world. After initially seeking to raise $10K...
Logistics Coordinator - $24-$26 per hour DOE - 2nd Shift
- Pico Rivera, CA (19 miles from Burbank, CA)
- 4 days ago
- Pico Rivera, CA (19 miles from Burbank, CA)
- 4 days ago
Apply in person Mon-Thur at 9:00am Bring 2 forms of ID and your resume 8803 Whittier Blvd Pico Rivera CA 90660 What is my purpose? The Logistics Coordinator acts as a liaison between our customer...
Logistics Coordinator II, International Freight
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 days ago
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives...
- Van Nuys, CA (12 miles from Burbank, CA)
- 15 days ago
- Van Nuys, CA (12 miles from Burbank, CA)
- 15 days ago
As a Senior Logistics Coordinator, you'll be a vital part of direct to consumers operations at HQ. You'll manage daily shipments, inventory, and logistics partner communications. Your attention to...
Graveyard Logistics Coordinator
- Los Angeles, CA (15 miles from Burbank, CA)
- 18 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 18 days ago
Now Hiring: Overnight Routing Coordinator ;; Location: Rancho Dominguez, CA 90220 ;; Schedule: Sunday Thursday | 8:00 PM 5:00 AM ;; Days Off: Friday & Saturday Were seeking a dependable Overnight...
Transportation Clerk - Freshpoint Southern California (R201588)
- City of Industry, CA (20 miles from Burbank, CA)
- 26 days ago
- City of Industry, CA (20 miles from Burbank, CA)
- 26 days ago
Job Description: Company: US1113 FreshPoint Southern California, Inc. Sales Territory: None Zip Code: 91744 Travel Percentage: 0 Compensation Range: $17.21 - $25.82 The compensation range provided...
- Bell, CA (17 miles from Burbank, CA)
- 27 days ago
- Bell, CA (17 miles from Burbank, CA)
- 27 days ago
General information Name Transportation Clerk Ref # 283 Date Monday, March 31, 2025 City Bell State California Country United States Business Entity IFS Function Transportation Admin Description &...
Cell & Gene Control Tower Logistics Coordinator
- Inglewood, CA (16 miles from Burbank, CA)
- 30+ days ago
- Inglewood, CA (16 miles from Burbank, CA)
- 30+ days ago
freight industry Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook) Ability, thorough knowledge, to adapt/deal with inquiries & day to day issues Proven track record of excellent...
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
Logistics Coordinator Los Angeles, CA PM/CM Services Owner's Representative Contact: Bill Moran Description seeks an experienced and dedicated Logistics Coordinator to join our Southern California...
- City of Industry, CA (12 miles from Burbank, CA)
- 30+ days ago
- City of Industry, CA (12 miles from Burbank, CA)
- 30+ days ago
Responsibilities Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service...
- City of Industry, CA (20 miles from Burbank, CA)
- 30+ days ago
- City of Industry, CA (20 miles from Burbank, CA)
- 30+ days ago
Position Responsibilities: The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance...
Japanese Bilingual International Logistics Coordinator
- Rancho Dominguez, CA (22 miles from Burbank, CA)
- 45+ days ago
- Rancho Dominguez, CA (22 miles from Burbank, CA)
- 45+ days ago
Position: Japanese Bilingual International Logistics Coordinator Location: Rancho Dominguez, CA (Onsite) Working Hours: 8:30 AM - 5:00 PM FLSA Status: Non-Exempt, Full-Time, Direct Hire Overview:...
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
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Salary for Customer Service Representative Jobs in Burbank, CA
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Loading & Unloading
- Supplier Management
- Import and Export
- Supply Chain
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Resolution
- Packaging
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Documentation
- Reporting
- Education Experience
- Data Entry
- Bachelor's Degree
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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