Customer Service Representative Jobs in Tempe, AZ

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 19 Jobs

Logistics Coordinator

  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 1 day ago
  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 1 day ago

Summary of Position: The Logistic Coordinator is responsible for organizing, coordinating, and tracking the flow of materials, supplies, and products within the company or on a project site. This...

Overnight Transportation Clerk

  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 3 days ago
  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 3 days ago

This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...

Lead Logistics Coordinator

  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 4 days ago
  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 4 days ago

Lead Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday - 6:00 am to 2:30 pm Location: 3333 South Central Ave, Phoenix, AZ Starting Hourly Rate: $21.50/hr with benefits...

Logistics Coordinator

  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 4 days ago
  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 4 days ago

Logistics Coordinator Job Description The Shipping and Receiving Coordinator will primarily work with Regional Sales and Sales Managers to coordinate deliveries, shipments, and customer service...

Order Processing Clerk I

  • Tempe, AZ (5 miles from Tempe, AZ)
  • 5 days ago
  • Tempe, AZ (5 miles from Tempe, AZ)
  • 5 days ago

Job Summary The Order Processing Clerk is a hands-on, detail-oriented team member responsible for the precise duplication of residential and automotive keys, along with performing thorough quality...

Logistics Customer Support Representative

  • Tempe, AZ
  • 8 days ago
  • Tempe, AZ
  • 8 days ago

Hiring Customer Support Representatives for large tech company in Tempe, AZ! Must work onsite. If interested, please apply here! Job Description This role provides vital support to drivers...

Logistics Coordinator/Remote Gate Agent

  • Tempe, AZ
  • 11 days ago
  • Tempe, AZ
  • 11 days ago

As a Logistics Coordinator, you will serve as a Remote Gate Agent, supporting drivers nationwide through two-way audio and video communication to verify truck specifications and processes. You...

Logistics Coordinator (ROC-RGM)

  • Tempe, AZ
  • 11 days ago
  • Tempe, AZ
  • 11 days ago

Seeking a Logistics CSR for the Largest Logistics Company in the World! Job Description As a Logistics Coordinator, you will serve as a Remote Gate Agent, supporting thousands of drivers...

Logistics Coordinator

  • Tempe, AZ
  • 11 days ago
  • Tempe, AZ
  • 11 days ago

CSR/ Logistics Coordinator* Job Description As a Logistics Coordinator, you will act as a Remote Gate Agent, supporting numerous drivers nationwide through two-way audio/video communication. You...

Logistics Coordinator (Call Center)

  • Tempe, AZ
  • 11 days ago
  • Tempe, AZ
  • 11 days ago

Exciting Opportunity! We are hiring for 40 onsite Logistics Coordinators for a well-known tech company at its Tempe, AZ site! (Weekends included) As a Logistics Coordinator, you will be supporting...

Patient Logistics Coordinator - CA

  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 22 days ago
  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 22 days ago

Responsibilities The remote Senior Coder acts as a lead coder for their designated team. This position will train staff on department policies, procedures, systems and correct coding requirements....

Patient Logistics Coordinator

  • Chandler, AZ (6 miles from Tempe, AZ)
  • 24 days ago
  • Chandler, AZ (6 miles from Tempe, AZ)
  • 24 days ago

Responsibilities As of 2025, the Chandler Medical Center Pharmacy is comprised of 45 pharmacists and 45 technicians serving in various managerial, clinical, information technology, decentralized,...

Logistics Coordinator III

  • Tempe, AZ
  • 27 days ago
  • Tempe, AZ
  • 27 days ago

Logistics Coordinator III locations 1720 W Rio Salado Pkwy Tempe, AZ 85281 time type Full time posted on Posted Yesterday job requisition id R12641 What's Under the Hood DriveTime Family of Brands...

Logistics Coordinator III

  • Tempe, AZ (1 mile from Tempe, AZ)
  • 27 days ago
  • Tempe, AZ (1 mile from Tempe, AZ)
  • 27 days ago

Whats Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...

Patient Logistics Coordinator

  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 30+ days ago
  • Phoenix, AZ (9 miles from Tempe, AZ)
  • 30+ days ago

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...

Demographic Data for Tempe, AZ

Moving to Tempe, AZ? Find some basic demographic data about Tempe, AZ below.


Local
National
185,943
6,983
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tempe, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Tempe, AZ offer the following education background
High School or GED
30.7%
Bachelor's Degree
29.7%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tempe, AZ
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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