Customer Service Representative Jobs in Arizona

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-15 of 20 Jobs

Logistics Coordinator III

  • Tempe, AZ
  • 1 day ago
  • Tempe, AZ
  • 1 day ago

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...

Logistics Coordinator III

  • Tempe, AZ
  • 2 days ago
  • Tempe, AZ
  • 2 days ago

Whats Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...

Experienced Procurement Agent

  • Mesa, AZ
  • 2 days ago
  • Mesa, AZ
  • 2 days ago

Experienced Procurement Agent Company: The Boeing Company Boeing Global Services, Government (BGS-G) Supplier Management organization is seeking an Experienced Procurement Agent (Level 3) to join...

Logistics Coordinator

  • Phoenix, AZ
  • 3 days ago
  • Phoenix, AZ
  • 3 days ago

Logistics Coordinator Job ID 131166 Job Type Contract Industry Manufacturing Location Phoenix, Arizona, United States Talascend is currently seeking a Logistics Coordinator for a contract...

Sr Patient Logistics Coordinator

  • Phoenix, AZ
  • 5 days ago
  • Phoenix, AZ
  • 5 days ago

Overview Hello humankindness Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of...

Warehouse & Logistics Coordinator

  • Scottsdale, AZ
  • 6 days ago
  • Scottsdale, AZ
  • 6 days ago

and resolve shipping delays Coordinate pickups from alternate warehouse locations as needed Import & Supply Chain Coordination Assist with logistics for imported goods, including customs clearance, drayage...

Patient Logistics Coordinator - AZ

  • Phoenix, AZ
  • 6 days ago
  • Phoenix, AZ
  • 6 days ago

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the...

Patient Logistics Coordinator

  • Phoenix, AZ
  • 6 days ago
  • Phoenix, AZ
  • 6 days ago

Responsibilities While this position provides virtual patient companion services to the patients of CommonSpirit Health across the United States this position must work on-site at our Phoenix AZ...

Patient Logistics Coordinator

  • Phoenix, AZ
  • 7 days ago
  • Phoenix, AZ
  • 7 days ago

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...

As a Customer Service Representative-Supply Chain Management, you will be the key point of contact for our customers....

Experienced or Senior Procurement Agent

  • Mesa, AZ
  • 13 days ago
  • Mesa, AZ
  • 13 days ago

Experienced or Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Experienced or Senior Procurement Agent to support...

Logistics Coordinator

  • Phoenix, AZ
  • 19 days ago
  • Phoenix, AZ
  • 19 days ago

Logistics Coordinator KCI Telecommunications Phoenix, AZ, United States Less than 1 hour ago Quick Job type Full-time Quick Job description Position Summary : The Logistics Coordinator plays a...

Logistics Coordinator

  • Phoenix, AZ
  • 30+ days ago
  • Phoenix, AZ
  • 30+ days ago

Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday from 7 am to 3:30 pm Location: Phoenix, AZ Hourly Rate: Starting at $17.25/hr Who You Are: Our Logistics Coordinators...

International Operations Agent I

  • Chandler, AZ
  • 45+ days ago
  • Chandler, AZ
  • 45+ days ago

This position will be responsible for controlling International freight forwarding shipments into the USA and Mexico across all modes of transport per customer request....

Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM)

  • Tempe, AZ
  • 45+ days ago
  • Tempe, AZ
  • 45+ days ago

Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...

Demographic Data for Arizona

Moving to Arizona? Find some basic demographic data about Arizona below.


Local
National
7,152,939
153,803

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Arizona

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Arizona offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Arizona
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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