Customer Service Representative Jobs in Arizona
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Associate or Experienced Procurement Agent Company: The Boeing Company Boeing Global Services Government (BGS-G) has an exciting growth opportunity to join the Government Strategic Contracting...
Logistics Coordinator KCI Telecommunications Phoenix, AZ, United States Less than 1 hour ago Quick Job type Full-time Quick Job description Position Summary : The Logistics Coordinator plays a...
Oversee Drayage Operations Manage short-haul freight activities, including container tracking from ports to final destinations....
May provide direction or support to less experienced Customer Service Representatives. Supervisory Responsibilities This job has no supervisory duties....
Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Procurement Agent to join our dynamic team in Mesa, Arizona....
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
Logistics Coordinator Job Description: Arrow is seeking a detail-oriented and proactive Logistics Coordinator II to join our team. In this role, you will play a key part in ensuring the efficient...
**About Penske Logistics** Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies...
Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday from 7 am to 3:30 pm Location: Phoenix, AZ Hourly Rate: Starting at $17.25/hr Who You Are: Our Logistics Coordinators...
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM)
- Tempe, AZ
- 30+ days ago
- Tempe, AZ
- 30+ days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Job Details Job Location : Hiller Phoenix - Phoenix, AZ Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Logistics Coordinator. If you are a dedicated...
What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Arizona
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Bachelor's Degree
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »