Customer Service Representative Jobs in Surprise, AZ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Summary of Position: The Logistic Coordinator is responsible for organizing, coordinating, and tracking the flow of materials, supplies, and products within the company or on a project site. This...
Overnight Transportation Clerk
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
Lead Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday - 6:00 am to 2:30 pm Location: 3333 South Central Ave, Phoenix, AZ Starting Hourly Rate: $21.50/hr with benefits...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
Logistics Coordinator Job Description The Shipping and Receiving Coordinator will primarily work with Regional Sales and Sales Managers to coordinate deliveries, shipments, and customer service...
What will you enjoy doing (duties/tasks) Create scheduling and shipment planning Interface with Transportation organization and analysts Prepare rate proposals for customers Determine most...
Patient Logistics Coordinator - CA
- Phoenix, AZ (22 miles from Surprise, AZ)
- 22 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 22 days ago
Responsibilities The remote Senior Coder acts as a lead coder for their designated team. This position will train staff on department policies, procedures, systems and correct coding requirements....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 30+ days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 30+ days ago
Responsibilities While this position provides virtual patient companion services to the patients of CommonSpirit Health across the United States this position must work on-site at our Phoenix AZ...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 30+ days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 30+ days ago
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 60+ days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 60+ days ago
Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday - 6:00 am to 2:30 pm Location: 3333 South Central Ave, Phoenix, AZ Starting Hourly Wage: $17.25/hr with benefits Who...
Parent Portal / Transportation Clerk
- Peoria, AZ (8 miles from Surprise, AZ)
- 90+ days ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 90+ days ago
Position Type: Transportation Date Posted: 3/27/2025 Location: Transportation - Peoria, AZ Date Available: Immediately Additional Information: Show/Hide Position Title: Parent...
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
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Salary for Customer Service Representative Jobs in Surprise, AZ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Brokerage
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Verbal Communication
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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