Customer Service Representative Jobs in Phoenix, AZ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- LHH
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
Requirements Minimum 2 years of experience as a Logistics Coordinator in a freight forwarding or 3PL environment....
In PersonLogistics Coordinator/Specialist
- LHH
- Chandler, AZ (14 miles from Phoenix, AZ)
- 3 days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 3 days ago
Responsibilities Coordinate and route shipments across various transportation modes including: LTL FTL Air (commercial and passenger) Flatbed Parcel Dedicated truck Schedule pickups and deliveries while...
In PersonProcurement Agent (Experienced or Senior)
- Boeing
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
HybridExperienced or Senior Procurement Agent (Procurement Admin)
- Boeing
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
In PersonTransportation Clerk (Schedule: Tue-Thu 9am-5pm, Fri-Sat 5am-1pm)
- KeHE Distributors, LLC
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 7 days ago
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 7 days ago
Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....
In PersonAre You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will act as the center of control, and people rely on your support...
In PersonPatient Logistics Coordinator-AZ
- Common Spirit Health
- Phoenix, AZ
- 12 days ago
- Phoenix, AZ
- 12 days ago
Job Summary and Responsibilities This position is required to be onsite at our 3033 North 3rd Ave location. As our Patient Logistics Coordinator, you will orchestrate seamless patient movement,...
In PersonLogistics Coordinator (Tempe, AZ)
- Central Arizona College
- Tempe, AZ (9 miles from Phoenix, AZ)
- 14 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 14 days ago
Logistics Coordinator (Tempe, AZ) Aston Carter Tempe, AZ 85282 Posted 1 day Description Amazon's Transportation Operations team is seeking highly skilled and motivated Logistics Specialists to...
In Person Contract- Allen Lund Company
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 27 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 27 days ago
Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in...
In PersonCustomer Experience Agent/Logistics Coordinator
- RunBuggy OMI, Inc
- Tempe, AZ (9 miles from Phoenix, AZ)
- 30+ days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 30+ days ago
Apply Job Type Full-time Description About Us: RunBuggy is the most technically advanced automotive logistics platform on the market. Period. Backed by Porsche Ventures and Hearst Ventures,...
In PersonPart-time Logistics Coordinator
- Maui Jim
- Peoria, AZ (13 miles from Phoenix, AZ)
- 30+ days ago
- Peoria, AZ (13 miles from Phoenix, AZ)
- 30+ days ago
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends...
In Person Part TimeDemographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Phoenix, AZ
Highest Education Level
Customer Service Representatives in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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