Customer Service Representative Jobs in Goodyear, AZ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation Clerk (Schedule: Tue-Thu 9am-5pm, Fri-Sat 5am-1pm)
- KeHE Distributors, LLC
- Goodyear, AZ
- 6 days ago
- Goodyear, AZ
- 6 days ago
Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....
In Person- Mondelez International
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 11 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 11 days ago
Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will act as the center of control, and people rely on your support...
In PersonPatient Logistics Coordinator-AZ
- Common Spirit Health
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 11 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 11 days ago
Job Summary and Responsibilities This position is required to be onsite at our 3033 North 3rd Ave location. As our Patient Logistics Coordinator, you will orchestrate seamless patient movement,...
In Person- LHH
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 19 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 19 days ago
Logistics Coordinator LHH Recruitment Solutions is working with a company in Central Phoenix who is in search of a logistics coordinator to join their team Monday-Friday 8am-430pm. This job is...
In PersonPart-time Logistics Coordinator
- Maui Jim
- Peoria, AZ (16 miles from Goodyear, AZ)
- 30+ days ago
- Peoria, AZ (16 miles from Goodyear, AZ)
- 30+ days ago
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends...
In Person Part TimeDemographic Data for Goodyear, AZ
Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.
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Salary for Customer Service Representative Jobs in Goodyear, AZ
Highest Education Level
Customer Service Representatives in Goodyear, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Report Generation
- Air Freight
- Trade Compliance
- Ocean Freight
- Customs Brokerage
- North American Free Trade Agreement
- LTL
- International Logistics
- Global Logistics
- Logistics Planning
- Full Truckload
- Customs Compliance
- Reverse Logistics
- Warehouse Management
- Bill of Lading
- Intermodal
- Freight Forwarding
- Transportation Logistics
- Third Party Logistics
- Transportation Management System
- Warehousing
- Transportation Management
- Shipping
- Import and Export
- Brokerage
- Order Processing
- Packing
- Inbound
- Purchase Orders
- Supply Chain
- AS/400
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Systems Applications & Products
- Reimbursement
- Logistics
- Procurement
- Auditing
- Prioritizing
- High School Diploma
- Microsoft Outlook
- Documentation
- Inventory Management
- English
- Verbal Communication
- Punctual
- Reporting
- Filing
- Data Entry
- Education Experience
- Collaboration
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Microsoft Office
- Computer Skills
- Problem Solving
- Teamwork
- Customer Service
- Time Management
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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