Customer Service Representative Jobs in Gilbert, AZ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Freight Logistics Coordinator - West Coast
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Associate or Experienced Procurement Agent
- Mesa, AZ (7 miles from Gilbert, AZ)
- 3 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 3 days ago
Associate or Experienced Procurement Agent Company: The Boeing Company Boeing Global Services Government (BGS-G) has an exciting growth opportunity to join the Government Strategic Contracting...
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
Logistics Coordinator KCI Telecommunications Phoenix, AZ, United States Less than 1 hour ago Quick Job type Full-time Quick Job description Position Summary : The Logistics Coordinator plays a...
Relay Ops Logistics Coordinator [Tempe, AZ]
- Tempe, AZ (7 miles from Gilbert, AZ)
- 5 days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 5 days ago
Oversee Drayage Operations Manage short-haul freight activities, including container tracking from ports to final destinations....
- Mesa, AZ (7 miles from Gilbert, AZ)
- 6 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 6 days ago
Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Procurement Agent to join our dynamic team in Mesa, Arizona....
Senior Patient Logistics Coordinator - AZ
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 14 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 14 days ago
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...
Transportation/Logistics Coordinator
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 21 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 21 days ago
Logistics Coordinator Job Description: Arrow is seeking a detail-oriented and proactive Logistics Coordinator II to join our team. In this role, you will play a key part in ensuring the efficient...
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 28 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 28 days ago
Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday from 7 am to 3:30 pm Location: Phoenix, AZ Hourly Rate: Starting at $17.25/hr Who You Are: Our Logistics Coordinators...
International Operations Agent I
- Chandler, AZ (3 miles from Gilbert, AZ)
- 30+ days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 30+ days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM)
- Tempe, AZ (7 miles from Gilbert, AZ)
- 30+ days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 30+ days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 30+ days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 30+ days ago
Job Details Job Location : Hiller Phoenix - Phoenix, AZ Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Logistics Coordinator. If you are a dedicated...
- Tempe, AZ (7 miles from Gilbert, AZ)
- 30+ days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 30+ days ago
What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...
- Tempe, AZ (8 miles from Gilbert, AZ)
- 30+ days ago
- Tempe, AZ (8 miles from Gilbert, AZ)
- 30+ days ago
Whats Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...
Patient Logistics Coordinator - AZ
- Chandler, AZ (3 miles from Gilbert, AZ)
- 45+ days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 45+ days ago
Responsibilities The Endoscopy department at Dignity Health Chandler Regional Medical Center is a dynamic environment where you can pursue a highly challenging and rewarding career. We are part of...
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Gilbert, AZ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Transportation Logistics
- Freight Forwarding
- Warehouse Inventory
- Bill of Lading
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- AS/400
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Procurement
- Logistics
- Auditing
- Punctual
- Prioritizing
- High School Diploma
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- English
- Regulations
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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