Customer Service Representative Jobs in El Mirage, AZ

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-8 of 8 Jobs

Auto Logistics Coordinator

  • Tolleson, AZ (12 miles from El Mirage, AZ)
  • 2 days ago
  • Tolleson, AZ (12 miles from El Mirage, AZ)
  • 2 days ago

Auto Logistics Coordinator Job Description: We are seeking a responsible and vigilant individual to join our team as an Auto Logistics Coordinator. The primary role involves organizing vehicles...

Senior Patient Logistics Coordinator - AZ

  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 8 days ago
  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 8 days ago

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...

Logistics Coordinator

  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 15 days ago
  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 15 days ago

Logistics Coordinator Job Description: Arrow is seeking a detail-oriented and proactive Logistics Coordinator II to join our team. In this role, you will play a key part in ensuring the efficient...

Logistics Coordinator

  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 23 days ago
  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 23 days ago

Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday from 7 am to 3:30 pm Location: Phoenix, AZ Hourly Rate: Starting at $17.25/hr Who You Are: Our Logistics Coordinators...

Transportation Clerk

  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 23 days ago
  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 23 days ago

Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork Must maintain good attendance. Maintain safe work practices....

Logistics Coordinator

  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 27 days ago
  • Phoenix, AZ (17 miles from El Mirage, AZ)
  • 27 days ago

Job Details Job Location : Hiller Phoenix - Phoenix, AZ Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Logistics Coordinator. If you are a dedicated...

Transportation Clerk - 2nd Shift

  • Peoria, AZ (4 miles from El Mirage, AZ)
  • 60+ days ago
  • Peoria, AZ (4 miles from El Mirage, AZ)
  • 60+ days ago

Position Summary: Liaison for internal customer support. Track all return goods as directed by the customer for close out of returns from the private fleet. Why is Penske Logistics for you? We...

Parent Portal / Transportation Clerk

  • Peoria, AZ (4 miles from El Mirage, AZ)
  • 90+ days ago
  • Peoria, AZ (4 miles from El Mirage, AZ)
  • 90+ days ago

Position Type: Transportation Date Posted: 3/27/2025 Location: Transportation - Peoria, AZ Date Available: IMMEDIATELY Closing Date: 05/15/2025   Additional Information: Show/Hide Position...

Demographic Data for El Mirage, AZ

Moving to El Mirage, AZ? Find some basic demographic data about El Mirage, AZ below.


Local
National
35,815
214
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in El Mirage, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in El Mirage, AZ offer the following education background
High School or GED
30.8%
Bachelor's Degree
29.6%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in El Mirage, AZ
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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