Customer Service Representative Jobs in Utah
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Customs Brokerage Agent- Logistics-Cargo Customs
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
What does a Customs Brokerage Agent Do? In supply chain management all cargo must clear US customs, coming in or leaving the U.S.A....
Customs Brokerage Agent- Logistics-Cargo Customs
- Salt Lake City, UT
- 5 days ago
- Salt Lake City, UT
- 5 days ago
Company Description What does a Customs Brokerage Agent Do? In supply chain management all cargo must clear US customs, coming in or leaving the U.S.A....
Job Type Full-time Description Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be...
Global Inventory Management: Maintain accurate records of IT assets, including hardware and peripherals across all locations Global Procurement and Receiving: Coordinate the procurement of IT...
Logistics Customer Care Training Specialist
- Salt Lake City, UT
- 24 days ago
- Salt Lake City, UT
- 24 days ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday - 6:30 am to 3 pm Location: Multiple - split time between North Salt Lake and Tooele, UT Hourly Rate: Starting hourly...
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Utah
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Packaging
- Logistics
- Procurement
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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